Everyone was personable, kind and timely.

I brought my truck in for an oil change and tire rotation that I was talked into but g the package when I bought the truck. The service advisor was sent me a bunch of maintenance that she said I needed.I asked about a fuel injection service and what it entailed being it was very expensive. Her comment was “I don’t make the prices”.I declined the extras she was trying to sell me since she couldn’t tell me anything about them.I got home and saw they never rotated the tires.I will never step foot in that dealership.This isn’t the only time I had terrible service either, but this is the last time.

Great customer service.

I had an appointment for an oil change which took 3 hours. This has happened the last few times so I guess it’s normal. I’ll look for other options for future oil changes.

Howard is a phenomenal service advisor whose customer service is unmatched. He is the reason I continue to return to the dealership (250 miles from my home) for all of my Jeep's service needs almost 9 years after purchasing it and why I take my new Jeep (bought last year at another dealership) there as well.

I have two separate issues with my vehicle, which is under warranty, as well as a recall issue. I was told when i arrived that the online appointment system is meaningless, they are not taking appointments in any way, and I would have to leave my car at the dealership for 7-10 days before they could even assess any of these issues. Needless to say, I can't leave my car for over a week and it is RIDICULOUS that there is no appointment system that I cannot bring my car back to be serviced when there is time. I understand that the mechanic group is understaffed, but that is literally what appt systems were made to deal with. Needless to say, I will avoid this business and not recommend it in the future, given that I am likely going to have to travel somewhere else (like Tucson!) to get my car serviced. This is pretty upsetting.

Waited 4 hours for an oil change and regularly scheduled service. I had an appointment.

Roberto is the best service manager!!! He makes things smooth and is always friendly and helpful!

I bought my car from here 3 years ago but the service center is horrible. Their atmosphere is bad as soon as you pull in and the advisors are just rude and frankly don’t care about their customers. They don’t listen or truly try to figure out the issue and just want to make as much money off you as possible. I will never go back here. Rather drive across town to the other one.

Everything was great