My maintenance request was clear and provided a photo. The manager said tge would fix it the same time as my AC. The techs were confused and said they were told to mend a wall, not replace a window pane. They were unable to fo the work, but the maintenance request was marked completed. No further communication provided.

The AC work was done well, I had requested a call so I could contain my cats first and that did not happen. It was also clear that the techs were looking around in my bathroom atvmy belongings, which feels like a privacy violation.

John is the 🐐 (goat in case you cant see emojis)

Good experience

I am so impressed by the quality of time it took to fix my apt issue. My hats go off to our wonderful Management staff. I appreciate

Send an email or notification when it's been worked. I had to make arrangement for my pet so o would have been nice to get notified ASAP when it was done

There are special circumstances with my situation and I'm the end I was still turned down, even for affordable living. Disappointment doesn't begin to cover it.

I understand that maintenance staff are required to notify tenants when they are at the door and I fully respect that process. However, the way this was handled was disruptive. Maintenance repeatedly banged on the door, called my phone multiple times and attempted to unlock the door while I was in the middle of an interview. If consent to enter has already been provided for a service request, the more appropriate approach would be to knock and if there is no response proceed with entry to complete the work. Repeatedly knocking and calling the tenants phone creates unnecessary disruption. I would appreciate if this could be communicated to the maintenance team for future visits.

I really appreciate how quick the response to a maintenance request is here :) and the issue is always communicated and resolved quickly.

I didn't see any communication, but the issue was resolved quickly and I appreciate that. Thank you.