Clark Holmes Smith Oral Facial Surgery
4.6/5
4.6 /5
27 Verified Reviews
151 North Chalkville Rd, Trussville, AL 35173, US
(205) 655-9002
27 Verified Reviews
5.0/5
5.0 /5
The staff very friendly and welcoming. The Dentist was awesome with my daughter. She felt comfortable. I thank y’all big!

5.0/5
5.0 /5
Everything went smoothly Office staff were very nice.

5.0/5
5.0 /5
Very pleased . Treatment went smoothly and all staff made the experience as pleasant as possible under the circumstances. Thank you for your kindness..

5.0/5
5.0 /5
Everyone was very attentive and helpful with my daughter as she was afraid to get her wisdom teeth removed. They were patient and professional. Thanks for all you do!

3.0/5
3.0 /5
I didn’t receive my pre surgery instructions until 3 hours before my surgery. Other than communication. Dr Clark and staff are top notch.

5.0/5
5.0 /5
Always go above and beyond to ensure everything goes well and there are no suprises. I appreciate the TLC they give my daughter from checkin to checkout. Class act.

3.0/5
3.0 /5
Upon booking, I did not receive a confirmation until a couple weeks before my appointment. I had to be proactive to double check with the facility to ensure my appointment was booked after the first phone call. While waiting to be seen by the doctor the staff was very friendly and hospitable. The customer service from that point of view was as amazing but I wish the procedure was explained to be before being out under. No one explained the process and next steps for the day. Post op instructions were clear because of the pamphlet given. The biggest takeaway is please explain the procedure to the patient before taking them back and while inputting the IV. Things were just done to be and not explained. I would not recommend this facility to anyone because of that.

5.0/5
5.0 /5
It was a very pleasant atmosphere and great customer service.

3.0/5
3.0 /5
Better communication about next steps. what to expect, and how to provide aftercare. This is the second exact procedure because it was never communicated that we HAD to have the follow up procedure 6 months after the first, only that we had to wait six months before having the second procedure. We would have never chosen to do the first painful procedure twice if we had known.

5.0/5
5.0 /5
Great experience overall