Loved the large floor plan (2br) and storage. Loved the clubhouse and pool.

We got locked out and it had taken years off of my life trying to get back into the apartment

Lack respect for other neighbors.

Kim is very professional, friendly and knowledgeable

In as much as I like the aesthetic of the apartment, communication channels are really poor and needs improvement. Agents are on friendly, gives little or no help.

I just pray I qualify

This place is a scam. Do not go anywhere near here. Can’t speak as badly as I can about this place got trespassed trying to talk to property manager about charges that should not have been charged during transfer process can’t even use amenities that I pay every month for very disrespectful staff!!

I truly loved my apartment and I can say the maintenance team were always helpful and respectful. The office management team was ok until recently. This was a very stressful situation due to me signing the lease renewal which I shouldn’t have and overall only one person in the office attempted to help. This could have been handled differently in my overall opinion. Cocoa Grand is not what it previously was in the past unfortunately.

Signed lease a month prior to move in. Leasing agent did not even do a walk through before i moved in. Washer and dryer not in the unit. Even though leasing agent was reminded multiple times at walk through, at signing of lease, and even just a courtesy call. I was instructed to use another apartment for laundry, which had broken washer and drier. Then had to go to another apartment which was even farther away. Garbage disposal isn’t working in the house. I would like a call from property manager. Have not been impressed with the move in process, especially for “luxury apartments”

Kim and Kelly were excellent very pleasant ladies Sean was always there to fix whatever I needed I felt so safe there and they kept the outside grass cut all the time