We had an 11 am appt. And were told service would take about 1.5 hrs. Seeing no progress of the car on the text message I went out to the garage desk to see what was going on. Our car was still waiting to go in. We were told our car needed a brake flush as well routine oil/tire rotation. We were also told we needed a new fob battery. No cost for brake service was quoted by the advisor and when I asked was told about $130.00 and fob battery $6.00. I cancelled the brake draining to speed up the process. When my car service was complete the advisor was not around and the young woman advisor finished our paperwork at 1:45. The battery was never replaced either. Service at Coggin is usually a smooth efficient process not 3 hours for an oil change
Linda
•
Oct 25, 2025
5.0/5
5.0/5
We will only deal with Carlos Narcisse, as he has proved trustworthy, kind, patient and a pleasure to work with over the last 15 or so years.
Keith
•
Oct 24, 2025
5.0/5
5.0/5
bought out of state everything was great everyone involved worked hard love the car
Regina
•
Aug 31, 2025
5.0/5
5.0/5
All Service personnel, from arrival to departure were courteous and helpful. My visit was unscheduled, and involved a computer issue that I was not performing correctly. I appreciated their help.
Samantha
•
Jul 19, 2025
5.0/5
5.0/5
My appointment took about 3 hours. While I waited, the waiting area and sitting areas of the showroom allowed me to make calls and complete work I brought.
Josue
•
Jul 17, 2025
5.0/5
5.0/5
Jorge and jay where great!
William
•
Jul 10, 2025
5.0/5
5.0/5
Great experience with George purchasing a new car! He taught me many things about the car I didn’t know coming in and made me feel comfortable every step of the way! The process was relatively quick and painless and wouldn’t have done it without George and team!
Paul
•
May 26, 2025
4.0/5
4.0/5
Overall very good. The wait was longer than expected and the waiting are busy, but overall things went well.
Venteria
•
May 18, 2025
5.0/5
5.0/5
My experience was excellent. Fast service, all questions answered. Deal went great and 5star treatment .
We had an 11 am appt. And were told service would take about 1.5 hrs. Seeing no progress of the car on the text message I went out to the garage desk to see what was going on. Our car was still waiting to go in. We were told our car needed a brake flush as well routine oil/tire rotation. We were also told we needed a new fob battery. No cost for brake service was quoted by the advisor and when I asked was told about $130.00 and fob battery $6.00. I cancelled the brake draining to speed up the process. When my car service was complete the advisor was not around and the young woman advisor finished our paperwork at 1:45. The battery was never replaced either. Service at Coggin is usually a smooth efficient process not 3 hours for an oil change
Linda
•
Oct 25, 2025
5.0/5
5.0/5
We will only deal with Carlos Narcisse, as he has proved trustworthy, kind, patient and a pleasure to work with over the last 15 or so years.
Keith
•
Oct 24, 2025
5.0/5
5.0/5
bought out of state everything was great everyone involved worked hard love the car
Regina
•
Aug 31, 2025
5.0/5
5.0/5
All Service personnel, from arrival to departure were courteous and helpful. My visit was unscheduled, and involved a computer issue that I was not performing correctly. I appreciated their help.
Samantha
•
Jul 19, 2025
5.0/5
5.0/5
My appointment took about 3 hours. While I waited, the waiting area and sitting areas of the showroom allowed me to make calls and complete work I brought.
Josue
•
Jul 17, 2025
5.0/5
5.0/5
Jorge and jay where great!
William
•
Jul 10, 2025
5.0/5
5.0/5
Great experience with George purchasing a new car! He taught me many things about the car I didn’t know coming in and made me feel comfortable every step of the way! The process was relatively quick and painless and wouldn’t have done it without George and team!
Paul
•
May 26, 2025
4.0/5
4.0/5
Overall very good. The wait was longer than expected and the waiting are busy, but overall things went well.
Venteria
•
May 18, 2025
5.0/5
5.0/5
My experience was excellent. Fast service, all questions answered. Deal went great and 5star treatment .