My service advisor Neal Sermmons provided me with excellent service on my 2021 X5, he was able to fix the problem with my new vehicle, while I waited. Which was very convenient.

service advisor was on the ball and repairs were quick.

great job.....X4 looks and drives great....great communication during the entire process....I have now owned about 9 BMWs over my lifetime and dealt with many dealerships throughout the country and Coggin Is at the top of my list.

Excellent, on time and courteous service !

Great service. Ryan is efficient, professional, and a pleasure to wok with.

The technician was skilled, affable and prompt. He completed the mobile airbag replacement efficiently and with minimum disruption of our day. He gets five stars! The only down side was the extremely long time it took to get the replacement scheduled and the constant, voluminous reminders telling us to do so.

The second BMW I have leased from Coggin. Sylvester Clarke is the best and the services department is tops❗️

What an outstanding dealership! I feel that they went above and beyond to get me a great deal on this truck! Thank you!!!

Prompt

There was an issue with warning light ; rear passenger seat unlocked. I talked to the dealer who sold the car, and tried to fix it long distance over the phone. It didn’t work. Due to Covid, I didn’t want to drive 50 minutes to nearest dealer, Coggin, to fix it, and lived with the problem over 10 months. That warning light on dashboard hid other useful info normally displayed. An annoying problem. Service manager at Coggin understood right away, and have it fixed in no time.