the special offer I came for was explained that it wouldn't be appropriate for my vehicle, prompting a somewhat different and more costly option. but ok, it made sense. it would have been MUCH better had that been explained when I made the appointment, as Coggin is about 1.15 hours each way from my home. but most annoying, I was left sitting over two hours for an oil change. I checked back and my rep was busy so I was told to check back again, which I did. finally when the two hour mark passed, I went back again and another rep got my rep. it was an oil change and took from 0830 to past 1400. that's a little silly. the work was done, and presumably done well. but that's still a little silly.
Lawrence
•
May 23, 2020
5.0/5
5.0/5
Extremely professional, white glove delivery service. This is my second vehicle purchased from then and has been a pleasure throughout.
Vicki
•
May 22, 2020
4.0/5
4.0/5
Everyone was courteous, friendly and professional. Was surprised at the high cost of recommended repairs. I had the repairs done elsewhere at half the cost.
Marcey
•
May 21, 2020
4.0/5
4.0/5
Jon and Carlos were great to deal with. Would definitely purchase here again and highly recommend to my family and friends. Thanks.
Marie
•
May 21, 2020
5.0/5
5.0/5
As always, service is excellent, advisors know their stuff and I rely on their input and, good coffee! Many thanks for the years of service.
Charles
•
May 20, 2020
5.0/5
5.0/5
Always friendly associates and the coffee is great
Zachary
•
May 19, 2020
5.0/5
5.0/5
I have had zero issues with my vehicle, and the interface with the employees was superb
Matthew
•
May 18, 2020
5.0/5
5.0/5
The customer service was outstanding and personalized. There was also a minimal wait time.
the special offer I came for was explained that it wouldn't be appropriate for my vehicle, prompting a somewhat different and more costly option. but ok, it made sense. it would have been MUCH better had that been explained when I made the appointment, as Coggin is about 1.15 hours each way from my home. but most annoying, I was left sitting over two hours for an oil change. I checked back and my rep was busy so I was told to check back again, which I did. finally when the two hour mark passed, I went back again and another rep got my rep. it was an oil change and took from 0830 to past 1400. that's a little silly. the work was done, and presumably done well. but that's still a little silly.
Lawrence
•
May 23, 2020
5.0/5
5.0/5
Extremely professional, white glove delivery service. This is my second vehicle purchased from then and has been a pleasure throughout.
Vicki
•
May 22, 2020
4.0/5
4.0/5
Everyone was courteous, friendly and professional. Was surprised at the high cost of recommended repairs. I had the repairs done elsewhere at half the cost.
Marcey
•
May 21, 2020
4.0/5
4.0/5
Jon and Carlos were great to deal with. Would definitely purchase here again and highly recommend to my family and friends. Thanks.
Marie
•
May 21, 2020
5.0/5
5.0/5
As always, service is excellent, advisors know their stuff and I rely on their input and, good coffee! Many thanks for the years of service.
Charles
•
May 20, 2020
5.0/5
5.0/5
Always friendly associates and the coffee is great
Zachary
•
May 19, 2020
5.0/5
5.0/5
I have had zero issues with my vehicle, and the interface with the employees was superb
Matthew
•
May 18, 2020
5.0/5
5.0/5
The customer service was outstanding and personalized. There was also a minimal wait time.