Coggin BMW made my buying experience very easy and I highly recommend them.

This the first time that have received a request for a "rating" for our last service visit from Coggin. However, I did receive one from BMW USA, which I promptly answered last week. One would believe that my answers would have been conveyed to Coggin. I don't mind answering a short survey once in a while, but two is ludicrous, and a15 minute survey is just stupid! We like, and appreciate Neal, our service advisor, and I answer these "surveys" for his benefit. We want him to greet us whenever we take our BMWs in for service.

Only the best service ever my car was ready and clean great job

Everyone provided great customer service. I can tell they all work as a team!! Thank you Tina Corley and Neal Simmons for always taking good care of me.

Maintenance staff was very professional, friendly, and responsive. Work on the hood stains achieved desired results and was performed on schedule. Excellent service.

I made contact via email to buy a car the entire negotiation was done with one phone call when I arrived at the dealership everything went quickly and smoothly thank you very much for the great service

Each and every time I arrive at the service center I am greeted with a smile and never wait long for help. The advisors all treat you with respect and go above and beyond to make sure I am satisfied.

All very helpful,my service manage Eric went out of his way to help me tgmoe2@gmail.com

My experience was a three day service due to the replacement of all my tires. Run flats are worth every penny extra. I am seventy years old and my husband and I are unable to change a tire or want to stand by the roadside waiting for help. We just turned around and went back home call assistance in my car and they had someone at my home with an hour to pick up car and take to the dealership. One there Ryan in the service department took over. He had tires ordered and stayed in touch with me for the next three days. This is the kind of service every customer dreams of and I get it each and every time Ryan and Tina in the service department. You need for Ryan and Tina to train all you service representatives.

recall was fixed quickly and Ryan was very helpful.