This is my second time at Nissan, and there is nowhere I can go to feel more ignored than when I walk into the service department at Nissan. I had an appointment, was on time, and it still took 10 minutes to get checked in. I was advised by the surly representative that Thomas was my service advisor, but he wasn’t there, so he’d grudgingly check me in. I am giving this 4 stars because my recall was taken care of; however, the service department should be better managed so that the employees can be attentive and civil. Thank you.
Richard
•
Oct 26, 2020
5.0/5
5.0/5
N/a
Ana
•
Oct 26, 2020
5.0/5
5.0/5
Fast service on a Saturday morning!
Kristopher
•
Oct 26, 2020
5.0/5
5.0/5
everyone is always so friendly & there is just no sales pressure for services not needed . its been consistently refreshing - thank you !
Belinda
•
Oct 26, 2020
5.0/5
5.0/5
Prompt service
Tiffany
•
Oct 26, 2020
5.0/5
5.0/5
Absolutely superb customer service
Brittany
•
Oct 26, 2020
5.0/5
5.0/5
Jason erwin was amazing service
Kimberly
•
Oct 26, 2020
5.0/5
5.0/5
Jason was very helpful and knowledgeable. He was personable and made the process a breeze!
This is my second time at Nissan, and there is nowhere I can go to feel more ignored than when I walk into the service department at Nissan. I had an appointment, was on time, and it still took 10 minutes to get checked in. I was advised by the surly representative that Thomas was my service advisor, but he wasn’t there, so he’d grudgingly check me in. I am giving this 4 stars because my recall was taken care of; however, the service department should be better managed so that the employees can be attentive and civil. Thank you.
Richard
•
Oct 26, 2020
5.0/5
5.0/5
N/a
Ana
•
Oct 26, 2020
5.0/5
5.0/5
Fast service on a Saturday morning!
Kristopher
•
Oct 26, 2020
5.0/5
5.0/5
everyone is always so friendly & there is just no sales pressure for services not needed . its been consistently refreshing - thank you !
Belinda
•
Oct 26, 2020
5.0/5
5.0/5
Prompt service
Tiffany
•
Oct 26, 2020
5.0/5
5.0/5
Absolutely superb customer service
Brittany
•
Oct 26, 2020
5.0/5
5.0/5
Jason erwin was amazing service
Kimberly
•
Oct 26, 2020
5.0/5
5.0/5
Jason was very helpful and knowledgeable. He was personable and made the process a breeze!