Service was really good. There was an issue with our vehicle & they were able to determine the problem, fix it & send me on my way in a responsible amount of time. Customer service was great as well.

Everyone was super nice and polite. I appreciate them being upfront with the cost of service.

Service advisor communicated well and were prompt. Vehicle runs better after having camshaft sensors replaced. Too pricey. Parts are what they are-ok. Quoted for 2 hours of labor but took them approx an hour. No discounts. $49 shop disposal fee is excessive for disposing of 2 camshaft sensors, no fluids. Not even close to reasonable.

Great

Richard was great. I was leaving my job and my rogue was not cranking right. He went above and beyond after he just found out his cousin passed away and his wife has covid. He calmed me down when I was freaking out at 4 today. He put a new battery with assistance right on the spot. He is going through so much. He has waited on me before and has been great. Nissan is so lucky too have this guy. He saved my day and weekend.

For a person who has had nothing but bad experiences with dealer service departments throughout my life, I certainly had as pleasant of an experience as I could ask for. The service writer, Mr Mooney, did everything possible to earn my business and solve the issue. He helped me contact Nissan corporate, although that experience wasn’t as pleasant. He didn’t push other, less needed repairs, probably knowing that if I had a good experience and allowed it to sink in, I might actually come back for that work, which I might do. Every dealership could learn from this man. You don’t have to make all of your money on THIS visit, treat your customers well, and the return business will more than pay off.

I always enjoy working with Casey. He is so sweet, respectful, honest and I trust his judgement. He moves me through the service dept swiftly as possible without hassle.

Absolutely a 10! Bill Mooney really extended excellent customer service to me during my visit! This is my first visit to the service dept since purchasing my car 2 yrs ago and I was very impressed with the customer service. Thank you!

Casey was prompt and made my visit today quick and easy. He was not pushy and didn’t try to talk me into any additional services!

Paul was rude but Bill was amazing, thanks for your professionalism. I will be back to deal with Bill, He Rocks!!!