Fast service

Service was good

Sales person Barry Stadtler was very patient in demonstrating and explaining the features of the car.

Service department is outstanding . However the chairs in the waiting room, we were there for 3 hours, were hard and uncomfottable. It would be nice to have a snack at the coffee bar. I know you bring in donuts in the early morning we arrived at 11. By 12:30 we were hungry, your location is isolated and the only food were 2 rotten apples.

We had a very pleasant and efficient trade-in experience at Coggin DeLand Honda with sales rep Raul Velasquez and sales manager Bob Bunton. We had done a lot of Internet research beforehand, so we knew the exact Accord hybrid model we wanted and the pricing we could expect. Throughout the sales process, Raul and Bob talked cordially and frankly, and we had the feeling we were being treated fairly. We didn’t feel rushed at all. Raul probably spent at least 6 hours with us over 3 days before we signed papers and took delivery. (He even offered to do a follow-up meeting on his day off, Father’s Day, but we told him that wasn’t necessary.) He didn’t show any impatience at all, as we debated with ourselves over color choices. Bob greeted us at the start of the sales process, and intermittently returned to Raul’s desk to check on how things were proceeding. This was unlike the routine we had experienced at other dealerships, where, typically, a sales rep takes negotiated numbers to a sales manager at the very end, for his approval, or more often, more haggling. At Coggin, it was virtually a haggle-free, no-pressure process. A key factor was that Coggin offered us top dollar on our trade-in, a low-mileage 2016 Toyota Avalon in perfect condition. This made the deal affordable and motivated us to break off our 30-year tradition of owning Toyotas as our main vehicle. Thomas Brown

No complaints

Excellent costumer service thank you so much

The service department has been great since my purchase. The time it take to speak to someone upon arrival could use improvement.

Service is as usual. I depend upon dealer service to keep my car running trouble free and Coggin delivers.

Thank you.