Ken Thompson is a true professional, very helpful and courteous!! Would highly recommend Coggin Ford!
Susan
•
Oct 31, 2018
5.0/5
5.0/5
Great job, Service Advisor performed a excellent job in promised time. Thank you. But! I replaced my battery due to failure. My original battery had a 10 year warranty, yet because it came with my new car it was only covered for 3 years or 36,000 miles. Sound kinda dumb since it only lasted 4 years. Ford didn't stand behind it's battery warranty. This part that is used every time I sit in the machine! Doesn't make good sense.
Melinda
•
Oct 31, 2018
5.0/5
5.0/5
My Ford associate followed thru with everything I requested of her.
Robert
•
Oct 30, 2018
4.0/5
4.0/5
I’m extremely happy with the Service Dept and the speed and thorough service in reference to the Oil change and tire rotation. I’m thoroughly disappointed with the “free “ car wash. Highly apparent that it was free. I had to go and get a $12 drive thru wash to get rid of the “spotting” all over, glass and body. This wasn’t the first “no cost “ wash, but it’s the first I had to complain about. You owe me $12!
Michael
•
Oct 30, 2018
5.0/5
5.0/5
Awesome service. Always a pleasure
Devon
•
Oct 29, 2018
5.0/5
5.0/5
We are very pleased with the quality and timeliness of the service we receive. Our service contact, Ken T. does an excellent job. He treats us as valued customers, always courteous and keeps us informed of the progress of the service. He is definitely a valuable asset for your corporation.
Tarek
•
Oct 29, 2018
5.0/5
5.0/5
Took vehicle in for recall they fixed it right away. Refunded previous recall repairs I had made. Scheduled appointment immediately and very responsive.
Zhiping
•
Oct 29, 2018
5.0/5
5.0/5
Great service
Chris
•
Oct 29, 2018
5.0/5
5.0/5
We have always had a wonderful experience they always get my car out of the service on a timely manner Mr.Gamble has always an excellent excellent service rep for Coggin Ford. He always treat us with respect and makes us feel like we are part of the family thank you for all you do
Ken Thompson is a true professional, very helpful and courteous!! Would highly recommend Coggin Ford!
Susan
•
Oct 31, 2018
5.0/5
5.0/5
Great job, Service Advisor performed a excellent job in promised time. Thank you. But! I replaced my battery due to failure. My original battery had a 10 year warranty, yet because it came with my new car it was only covered for 3 years or 36,000 miles. Sound kinda dumb since it only lasted 4 years. Ford didn't stand behind it's battery warranty. This part that is used every time I sit in the machine! Doesn't make good sense.
Melinda
•
Oct 31, 2018
5.0/5
5.0/5
My Ford associate followed thru with everything I requested of her.
Robert
•
Oct 30, 2018
4.0/5
4.0/5
I’m extremely happy with the Service Dept and the speed and thorough service in reference to the Oil change and tire rotation. I’m thoroughly disappointed with the “free “ car wash. Highly apparent that it was free. I had to go and get a $12 drive thru wash to get rid of the “spotting” all over, glass and body. This wasn’t the first “no cost “ wash, but it’s the first I had to complain about. You owe me $12!
Michael
•
Oct 30, 2018
5.0/5
5.0/5
Awesome service. Always a pleasure
Devon
•
Oct 29, 2018
5.0/5
5.0/5
We are very pleased with the quality and timeliness of the service we receive. Our service contact, Ken T. does an excellent job. He treats us as valued customers, always courteous and keeps us informed of the progress of the service. He is definitely a valuable asset for your corporation.
Tarek
•
Oct 29, 2018
5.0/5
5.0/5
Took vehicle in for recall they fixed it right away. Refunded previous recall repairs I had made. Scheduled appointment immediately and very responsive.
Zhiping
•
Oct 29, 2018
5.0/5
5.0/5
Great service
Chris
•
Oct 29, 2018
5.0/5
5.0/5
We have always had a wonderful experience they always get my car out of the service on a timely manner Mr.Gamble has always an excellent excellent service rep for Coggin Ford. He always treat us with respect and makes us feel like we are part of the family thank you for all you do