Took my car in for service and was informed the engine needed to be replaced. Warranty company wouldn’t honor claim. After countless hours of phone conversations , email etc and with the help of Service advisor Terry Workman, the decision was reversed. The car was repaired expeditiously and is running great. My experience with Coggin service is always exceptional. Terry Workman goes above the norm to ensure satisfaction. She is so helpful and always make sure I am pleased. She give constant updates and work hard to get my cars serviced promptly. She is great at job, always professional and cares about the consume. I give her and the repair team five stars for their exemplary service.
Anonymous
•
Jul 20, 2022
5.0/5
5.0/5
Everyone was extremely professional and courteous! I needed to buy out my lease. Coffin made it pain free when the process was going to be so cumbersome and costly at 2 other local dealerships. They lost my business I’m definitely only going to deal with Coggin!!
Margaret
•
Jul 19, 2022
5.0/5
5.0/5
My service was completed quickly. I appreciate the way Kendall keep giving me updates on prigress
Anonymous
•
Jul 18, 2022
5.0/5
5.0/5
Andrew was professional and knowledgeable and appreciated all of his help with purchase of truck!Will definitely choose Coggin Ford again due to excellent service with Andrew and Brandon in Finance!!!
Angela
•
Jul 18, 2022
5.0/5
5.0/5
Oil change, and tire rotation was done quickly. As always, Terry my service advisor provided excellent customer service. She is awesome.
Anonymous
•
Jul 17, 2022
5.0/5
5.0/5
We had a fabulous experience with this team. Andrew and his brother were so helpful and patient with us.
Anonymous
•
Jul 15, 2022
5.0/5
5.0/5
Great service from Todd Howell, our service. Kept us informed of all tests being made on our 2018 Explorer and exceeded our expectations. Super job Todd!!
Tom
•
Jul 13, 2022
5.0/5
5.0/5
From our first phone call to the service department to the moment we picked up our vehicle, we were extremely pleased with the kind, courteous and professional customer service. Terry made us feel like special customers throughout the entire day while our repair was completed. She actually seemed like she truly wanted to help us and ensure that we knew when the work would be completed. We will definitely come back when needed. Thank you so much!
Lori
•
Jul 13, 2022
5.0/5
5.0/5
Everything was great!
Anonymous
•
Jul 12, 2022
5.0/5
5.0/5
Just went in to look around. Left with my dream car. Couldn’t be happier with the experience.
Took my car in for service and was informed the engine needed to be replaced. Warranty company wouldn’t honor claim. After countless hours of phone conversations , email etc and with the help of Service advisor Terry Workman, the decision was reversed. The car was repaired expeditiously and is running great. My experience with Coggin service is always exceptional. Terry Workman goes above the norm to ensure satisfaction. She is so helpful and always make sure I am pleased. She give constant updates and work hard to get my cars serviced promptly. She is great at job, always professional and cares about the consume. I give her and the repair team five stars for their exemplary service.
Anonymous
•
Jul 20, 2022
5.0/5
5.0/5
Everyone was extremely professional and courteous! I needed to buy out my lease. Coffin made it pain free when the process was going to be so cumbersome and costly at 2 other local dealerships. They lost my business I’m definitely only going to deal with Coggin!!
Margaret
•
Jul 19, 2022
5.0/5
5.0/5
My service was completed quickly. I appreciate the way Kendall keep giving me updates on prigress
Anonymous
•
Jul 18, 2022
5.0/5
5.0/5
Andrew was professional and knowledgeable and appreciated all of his help with purchase of truck!Will definitely choose Coggin Ford again due to excellent service with Andrew and Brandon in Finance!!!
Angela
•
Jul 18, 2022
5.0/5
5.0/5
Oil change, and tire rotation was done quickly. As always, Terry my service advisor provided excellent customer service. She is awesome.
Anonymous
•
Jul 17, 2022
5.0/5
5.0/5
We had a fabulous experience with this team. Andrew and his brother were so helpful and patient with us.
Anonymous
•
Jul 15, 2022
5.0/5
5.0/5
Great service from Todd Howell, our service. Kept us informed of all tests being made on our 2018 Explorer and exceeded our expectations. Super job Todd!!
Tom
•
Jul 13, 2022
5.0/5
5.0/5
From our first phone call to the service department to the moment we picked up our vehicle, we were extremely pleased with the kind, courteous and professional customer service. Terry made us feel like special customers throughout the entire day while our repair was completed. She actually seemed like she truly wanted to help us and ensure that we knew when the work would be completed. We will definitely come back when needed. Thank you so much!
Lori
•
Jul 13, 2022
5.0/5
5.0/5
Everything was great!
Anonymous
•
Jul 12, 2022
5.0/5
5.0/5
Just went in to look around. Left with my dream car. Couldn’t be happier with the experience.