Coggin Ford Jacksonville
4.9/5
4.9 /5
871 Verified Reviews
9650 Atlantic Blvd, Jacksonville, FL 32225, US
(904) 747-8996
871 Verified Reviews
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4.0/5
4.0 /5
Our experience was a 5 star while on the lot. Our sales person was very easy to work with and helped us find exactly what we were looking for. My only negative comment is that during our paperwork process, when we declined the extended warranty, the tone of the finance manager noticeable changed. He became very short with us. So after several hours our experience ended negatively.

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5.0/5
5.0 /5
Services were good

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5.0/5
5.0 /5
I appreciate Ken for always being helpful and accommodating.

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5.0/5
5.0 /5
Everything was fine

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5.0/5
5.0 /5
what more can I say. the dealership and all the people that work there are very helpful, courteous and professional.

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5.0/5
5.0 /5
it was very good my car was fixed and back to me the next day

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5.0/5
5.0 /5
very satisfied

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5.0/5
5.0 /5
Very quick and professional

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5.0/5
5.0 /5
Todd Howell was my service advisor and did a spectacular job, he took the time to explain my warranty to me, make sure I was getting full benefit of my warranty and answered any and all questions I had. Excellent experience.

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4.0/5
4.0 /5
Experience was good except for the fact that when you make an appointment online it is ONLY to meet with the service person but does not book you time in the shop. I had an 8:00am appt. I drove from GA since I had an appt and assumed that with an appt I would be in and out in about an hour. Due to the backlog in the shop it took about 2 1/2 hours. Just need to be clear on “what” having an appt means. Thanks.