Brought my 2018 Taurus in for "The Works" at 8:00 on a Tuesday. Was helped within 5 minutes after my arrival, they were slammed with cars and trucks. After a review of the work to be performed, I was led to the very spacious waiting area. Within an hour they were finished and I was on my way. They didn't try to sell me cabin filters or other service I didn't need or want. Happy to come back next service interval.
Therese
•
Aug 15, 2021
5.0/5
5.0/5
Everyone we worked with was very helpful and considerate of our time limitations and availability in the purchase and pickup process.
Cliff
•
Aug 9, 2021
5.0/5
5.0/5
Scheduling the service appointment was easy and they were ready when I arrived. The work was performed promptly and my vehicle was ready when promised. The service advisor (Terry Workman) stayed in touch with me during the process and for that I am thankful (BRAVO TERRY!). Another issue developed immediately after the truck was returned to me and Terry is scheduling another appointment to take a look if it is related to the previous work. We shall see if all parties retain my "5 STAR" rating.
Amanda
•
Jul 30, 2021
5.0/5
5.0/5
HECTOR PENA WAS AWESOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOME!!!!!!!
Margeret
•
Jul 26, 2021
5.0/5
5.0/5
Great service, friendly staff.
Rick
•
Jul 26, 2021
5.0/5
5.0/5
I thought my A/C wasn't working properly ... it was checked out promptly, no issues were found ... got great feedback from Service ... and there was no charge!
Rob
•
Jul 22, 2021
5.0/5
5.0/5
Excellent
Norman
•
Jul 21, 2021
5.0/5
5.0/5
Ken Thompson is a knowledgeable and professional Service employee. He took care of us in a very timely manner. It is a pleasure to do business with him.
Brought my 2018 Taurus in for "The Works" at 8:00 on a Tuesday. Was helped within 5 minutes after my arrival, they were slammed with cars and trucks. After a review of the work to be performed, I was led to the very spacious waiting area. Within an hour they were finished and I was on my way. They didn't try to sell me cabin filters or other service I didn't need or want. Happy to come back next service interval.
Therese
•
Aug 15, 2021
5.0/5
5.0/5
Everyone we worked with was very helpful and considerate of our time limitations and availability in the purchase and pickup process.
Cliff
•
Aug 9, 2021
5.0/5
5.0/5
Scheduling the service appointment was easy and they were ready when I arrived. The work was performed promptly and my vehicle was ready when promised. The service advisor (Terry Workman) stayed in touch with me during the process and for that I am thankful (BRAVO TERRY!). Another issue developed immediately after the truck was returned to me and Terry is scheduling another appointment to take a look if it is related to the previous work. We shall see if all parties retain my "5 STAR" rating.
Amanda
•
Jul 30, 2021
5.0/5
5.0/5
HECTOR PENA WAS AWESOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOME!!!!!!!
Margeret
•
Jul 26, 2021
5.0/5
5.0/5
Great service, friendly staff.
Rick
•
Jul 26, 2021
5.0/5
5.0/5
I thought my A/C wasn't working properly ... it was checked out promptly, no issues were found ... got great feedback from Service ... and there was no charge!
Rob
•
Jul 22, 2021
5.0/5
5.0/5
Excellent
Norman
•
Jul 21, 2021
5.0/5
5.0/5
Ken Thompson is a knowledgeable and professional Service employee. He took care of us in a very timely manner. It is a pleasure to do business with him.