Terry, the customer service rep was extremely helpful and prompt in her responses.
Archie
•
Aug 17, 2021
5.0/5
5.0/5
I had an up down visit but my service advisor put a lot of effort into making things work for me.
Cecil
•
Aug 17, 2021
5.0/5
5.0/5
Fast quality service. Thanks Ken.
Alan
•
Aug 16, 2021
5.0/5
5.0/5
Brought my 2018 Taurus in for "The Works" at 8:00 on a Tuesday. Was helped within 5 minutes after my arrival, they were slammed with cars and trucks. After a review of the work to be performed, I was led to the very spacious waiting area. Within an hour they were finished and I was on my way. They didn't try to sell me cabin filters or other service I didn't need or want. Happy to come back next service interval.
Therese
•
Aug 15, 2021
5.0/5
5.0/5
Everyone we worked with was very helpful and considerate of our time limitations and availability in the purchase and pickup process.
Cliff
•
Aug 9, 2021
5.0/5
5.0/5
Scheduling the service appointment was easy and they were ready when I arrived. The work was performed promptly and my vehicle was ready when promised. The service advisor (Terry Workman) stayed in touch with me during the process and for that I am thankful (BRAVO TERRY!). Another issue developed immediately after the truck was returned to me and Terry is scheduling another appointment to take a look if it is related to the previous work. We shall see if all parties retain my "5 STAR" rating.
Amanda
•
Jul 30, 2021
5.0/5
5.0/5
HECTOR PENA WAS AWESOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOME!!!!!!!
Margeret
•
Jul 26, 2021
5.0/5
5.0/5
Great service, friendly staff.
Rick
•
Jul 26, 2021
5.0/5
5.0/5
I thought my A/C wasn't working properly ... it was checked out promptly, no issues were found ... got great feedback from Service ... and there was no charge!
Terry, the customer service rep was extremely helpful and prompt in her responses.
Archie
•
Aug 17, 2021
5.0/5
5.0/5
I had an up down visit but my service advisor put a lot of effort into making things work for me.
Cecil
•
Aug 17, 2021
5.0/5
5.0/5
Fast quality service. Thanks Ken.
Alan
•
Aug 16, 2021
5.0/5
5.0/5
Brought my 2018 Taurus in for "The Works" at 8:00 on a Tuesday. Was helped within 5 minutes after my arrival, they were slammed with cars and trucks. After a review of the work to be performed, I was led to the very spacious waiting area. Within an hour they were finished and I was on my way. They didn't try to sell me cabin filters or other service I didn't need or want. Happy to come back next service interval.
Therese
•
Aug 15, 2021
5.0/5
5.0/5
Everyone we worked with was very helpful and considerate of our time limitations and availability in the purchase and pickup process.
Cliff
•
Aug 9, 2021
5.0/5
5.0/5
Scheduling the service appointment was easy and they were ready when I arrived. The work was performed promptly and my vehicle was ready when promised. The service advisor (Terry Workman) stayed in touch with me during the process and for that I am thankful (BRAVO TERRY!). Another issue developed immediately after the truck was returned to me and Terry is scheduling another appointment to take a look if it is related to the previous work. We shall see if all parties retain my "5 STAR" rating.
Amanda
•
Jul 30, 2021
5.0/5
5.0/5
HECTOR PENA WAS AWESOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOME!!!!!!!
Margeret
•
Jul 26, 2021
5.0/5
5.0/5
Great service, friendly staff.
Rick
•
Jul 26, 2021
5.0/5
5.0/5
I thought my A/C wasn't working properly ... it was checked out promptly, no issues were found ... got great feedback from Service ... and there was no charge!