Service department and personnel are second to none...All issues and concerns were promptly addressed.
Mike
•
Sep 27, 2021
5.0/5
5.0/5
I recently came in for an oil change and tire rotation at which time I was told by my service rep, Hector Pena, that I also needed my timing belt changed as well as a tune-up. The tune-up was millage related, however the timing belt was frayed, and needed immediate attention. The oil change was completed in 45 minutes, but I could not spend additional time at the service department due to pending appointments. Hector, knowing that I'm on the road all the time, as I use my car for business, was quick to arrange a follow-up visit the following morning at 7:00 AM. Long story short, Hector made things happen to both meet my needs from a maintenance standpoint and more importantly safety standpoint. He also recommended from a maintenance standpoint that the next time I come by for my oil change and tire rotation that I schedule accordingly to also have the car tuned-up. Hector is very good to work with, and recognizes that from a cost standpoint, service and repairs can be spread out to meet the financial concerns/limitations of the customer. Hector is tremendous to work with and is what I consider a value add to my service experience with Coggin Ford. Simply stated he's the best!
Josephine
•
Sep 26, 2021
5.0/5
5.0/5
Excellent
Tricia
•
Sep 26, 2021
5.0/5
5.0/5
Always an excellent experience in the service department!
Andre
•
Sep 25, 2021
5.0/5
5.0/5
Keep it up. Great service
Jimmie
•
Sep 25, 2021
5.0/5
5.0/5
Great experance great salesmen as well
James
•
Sep 23, 2021
5.0/5
5.0/5
Hector Pena was my Service advisor and he was VERY pleasant to work with. Made me fill like he wanted to help me with all his ability. I will always ask for Hector on the rest of my services. Was not happy with the outcome from Ford motor company. They were wrong and is going to cause me to take other avenues. THANKS AGAIN TO HECTOR PENA.
Diane
•
Sep 23, 2021
5.0/5
5.0/5
It was the best experience I’ve ever had buying a vehicle. Kevin White was our sales person, he’s wonderful and explained everything! I will definitely purchase again from Kevin White!
Shay
•
Sep 22, 2021
5.0/5
5.0/5
Coggin Ford was absolutely excellent with us! I went into the hospital the day after I put our deposit down for our truck for a full two weeks. They did all my paperwork online up to me signing the physical paperwork while I was in the hospital and them bring the truck all the way to me in Tallahassee to the hospital! They were more the accommodating!
Service department and personnel are second to none...All issues and concerns were promptly addressed.
Mike
•
Sep 27, 2021
5.0/5
5.0/5
I recently came in for an oil change and tire rotation at which time I was told by my service rep, Hector Pena, that I also needed my timing belt changed as well as a tune-up. The tune-up was millage related, however the timing belt was frayed, and needed immediate attention. The oil change was completed in 45 minutes, but I could not spend additional time at the service department due to pending appointments. Hector, knowing that I'm on the road all the time, as I use my car for business, was quick to arrange a follow-up visit the following morning at 7:00 AM. Long story short, Hector made things happen to both meet my needs from a maintenance standpoint and more importantly safety standpoint. He also recommended from a maintenance standpoint that the next time I come by for my oil change and tire rotation that I schedule accordingly to also have the car tuned-up. Hector is very good to work with, and recognizes that from a cost standpoint, service and repairs can be spread out to meet the financial concerns/limitations of the customer. Hector is tremendous to work with and is what I consider a value add to my service experience with Coggin Ford. Simply stated he's the best!
Josephine
•
Sep 26, 2021
5.0/5
5.0/5
Excellent
Tricia
•
Sep 26, 2021
5.0/5
5.0/5
Always an excellent experience in the service department!
Andre
•
Sep 25, 2021
5.0/5
5.0/5
Keep it up. Great service
Jimmie
•
Sep 25, 2021
5.0/5
5.0/5
Great experance great salesmen as well
James
•
Sep 23, 2021
5.0/5
5.0/5
Hector Pena was my Service advisor and he was VERY pleasant to work with. Made me fill like he wanted to help me with all his ability. I will always ask for Hector on the rest of my services. Was not happy with the outcome from Ford motor company. They were wrong and is going to cause me to take other avenues. THANKS AGAIN TO HECTOR PENA.
Diane
•
Sep 23, 2021
5.0/5
5.0/5
It was the best experience I’ve ever had buying a vehicle. Kevin White was our sales person, he’s wonderful and explained everything! I will definitely purchase again from Kevin White!
Shay
•
Sep 22, 2021
5.0/5
5.0/5
Coggin Ford was absolutely excellent with us! I went into the hospital the day after I put our deposit down for our truck for a full two weeks. They did all my paperwork online up to me signing the physical paperwork while I was in the hospital and them bring the truck all the way to me in Tallahassee to the hospital! They were more the accommodating!