Seems like you need more staff at that office. Chaotic and reception seemed bothered with my approach to when I arrived for service appointment. My service manager was out that day and no one to check in with. These ladies certainly shared their level of frustration with their job. Not a great face of the company moment. Service manager I had was great. Did take almost 2 hours for works.
Charles
•
Apr 21, 2021
5.0/5
5.0/5
No comment
Frank
•
Apr 20, 2021
5.0/5
5.0/5
This is a follow up survey to the poor visit I had at the end of March. The customer service director reached out to address the issue and offered a complimentary service. I will call the dealership to schedule the service.
Nicole
•
Apr 20, 2021
5.0/5
5.0/5
Very helpful and accommodating of financial barriers.
Anthony
•
Apr 20, 2021
5.0/5
5.0/5
Great service and first time in the Truck service area. Jennifer was excellent in making me feel comfortable and the service was great!!
Rodney
•
Apr 19, 2021
5.0/5
5.0/5
Sebastian was both extremely professional and knowledgeable. I couldn’t be happier, my first car purchase in 16 years was very rewarding. Would recommend anyone to Coggin Ford and Sebastian.
Robert
•
Apr 16, 2021
5.0/5
5.0/5
Service advisors were excellent and my vehicle was treated with great care. My problem was fixed on my first visit.
David
•
Apr 16, 2021
5.0/5
5.0/5
Very happy with the purchase and support after the sale. The deal was negotiated via phone/email, and the entire sales process was seamless. All of the staff was professional, friendly and helpful. Highly recommend Coggin Ford
Gail
•
Apr 15, 2021
5.0/5
5.0/5
Very good
Thomas
•
Apr 15, 2021
5.0/5
5.0/5
I was very pleased with the service I received. Ashley was very polite and professional.
Seems like you need more staff at that office. Chaotic and reception seemed bothered with my approach to when I arrived for service appointment. My service manager was out that day and no one to check in with. These ladies certainly shared their level of frustration with their job. Not a great face of the company moment. Service manager I had was great. Did take almost 2 hours for works.
Charles
•
Apr 21, 2021
5.0/5
5.0/5
No comment
Frank
•
Apr 20, 2021
5.0/5
5.0/5
This is a follow up survey to the poor visit I had at the end of March. The customer service director reached out to address the issue and offered a complimentary service. I will call the dealership to schedule the service.
Nicole
•
Apr 20, 2021
5.0/5
5.0/5
Very helpful and accommodating of financial barriers.
Anthony
•
Apr 20, 2021
5.0/5
5.0/5
Great service and first time in the Truck service area. Jennifer was excellent in making me feel comfortable and the service was great!!
Rodney
•
Apr 19, 2021
5.0/5
5.0/5
Sebastian was both extremely professional and knowledgeable. I couldn’t be happier, my first car purchase in 16 years was very rewarding. Would recommend anyone to Coggin Ford and Sebastian.
Robert
•
Apr 16, 2021
5.0/5
5.0/5
Service advisors were excellent and my vehicle was treated with great care. My problem was fixed on my first visit.
David
•
Apr 16, 2021
5.0/5
5.0/5
Very happy with the purchase and support after the sale. The deal was negotiated via phone/email, and the entire sales process was seamless. All of the staff was professional, friendly and helpful. Highly recommend Coggin Ford
Gail
•
Apr 15, 2021
5.0/5
5.0/5
Very good
Thomas
•
Apr 15, 2021
5.0/5
5.0/5
I was very pleased with the service I received. Ashley was very polite and professional.