I had scheduled an appointment several weeks earlier, and I was told at the time for my scheduled appointment it would take about five hours - to change bake fluid, rotate and align tires. Really? I had just driven fifty minutes to the appointment. I rescheduled the appointment to a 7 am time slot. I arrived at 6:50 am. The shop opened at 7. My car was taken soon after. The car was returned at about 8:20 am. I was pleased with the quick turn around, but the car did not get a car wash as I was previously told was always part of service. However, I appreciated the quick turn around.I rarely find the staff friendly or personable. They often seem like they are having a bad day or that I am bothering them with my visit. During this service visit, the technician that took my car was friendly and smiled a lot. This really stood out to me because I find this lacking at Coggins.
Linda
•
Oct 28, 2021
5.0/5
5.0/5
I had the first appointment at 7 AM for an oil change. I was out by 8:15! Great timing! Josh was very gracious and had me on my way!
John
•
Oct 28, 2021
5.0/5
5.0/5
courteous, friendly, efficient and professional new car buying experience from sales person through finance and delivery.
Kathryn
•
Oct 28, 2021
5.0/5
5.0/5
Gino was amazing and did a really great job helping me find the car that I wanted! In love with my HRV
Linda
•
Oct 27, 2021
5.0/5
5.0/5
Reliable, and prompt service.
John
•
Oct 27, 2021
5.0/5
5.0/5
James Foreman did a great job showing us new cars. He was extremely knowledgeable of all the amenities that the cars had. I would highly recommend asking for James if you are in the market for a car.
Ronald
•
Oct 27, 2021
5.0/5
5.0/5
Initially I thought this first visit would be 30 t0 45 minutes as I was given a 1:20 appt. time. On the plus side though you were showing a real good movie and the time passed quickly,( 2 ) hours. All required work was excellent. Thanks. Ron Kushner
James
•
Oct 27, 2021
5.0/5
5.0/5
The experience was top notch. Rarely is an experience at a dealership as professional as this. Thank you Thank
Angel
•
Oct 27, 2021
5.0/5
5.0/5
Deborah Henson was great. She listened to what i told her i was there for and delivered a great experience.
John
•
Oct 27, 2021
5.0/5
5.0/5
My sales person James has followed me thru not only the buying process but anything else I’ve needed thru out my ownership. Assessories for the automobile and service. I’ve been most pleased and would recommend!
I had scheduled an appointment several weeks earlier, and I was told at the time for my scheduled appointment it would take about five hours - to change bake fluid, rotate and align tires. Really? I had just driven fifty minutes to the appointment. I rescheduled the appointment to a 7 am time slot. I arrived at 6:50 am. The shop opened at 7. My car was taken soon after. The car was returned at about 8:20 am. I was pleased with the quick turn around, but the car did not get a car wash as I was previously told was always part of service. However, I appreciated the quick turn around.I rarely find the staff friendly or personable. They often seem like they are having a bad day or that I am bothering them with my visit. During this service visit, the technician that took my car was friendly and smiled a lot. This really stood out to me because I find this lacking at Coggins.
Linda
•
Oct 28, 2021
5.0/5
5.0/5
I had the first appointment at 7 AM for an oil change. I was out by 8:15! Great timing! Josh was very gracious and had me on my way!
John
•
Oct 28, 2021
5.0/5
5.0/5
courteous, friendly, efficient and professional new car buying experience from sales person through finance and delivery.
Kathryn
•
Oct 28, 2021
5.0/5
5.0/5
Gino was amazing and did a really great job helping me find the car that I wanted! In love with my HRV
Linda
•
Oct 27, 2021
5.0/5
5.0/5
Reliable, and prompt service.
John
•
Oct 27, 2021
5.0/5
5.0/5
James Foreman did a great job showing us new cars. He was extremely knowledgeable of all the amenities that the cars had. I would highly recommend asking for James if you are in the market for a car.
Ronald
•
Oct 27, 2021
5.0/5
5.0/5
Initially I thought this first visit would be 30 t0 45 minutes as I was given a 1:20 appt. time. On the plus side though you were showing a real good movie and the time passed quickly,( 2 ) hours. All required work was excellent. Thanks. Ron Kushner
James
•
Oct 27, 2021
5.0/5
5.0/5
The experience was top notch. Rarely is an experience at a dealership as professional as this. Thank you Thank
Angel
•
Oct 27, 2021
5.0/5
5.0/5
Deborah Henson was great. She listened to what i told her i was there for and delivered a great experience.
John
•
Oct 27, 2021
5.0/5
5.0/5
My sales person James has followed me thru not only the buying process but anything else I’ve needed thru out my ownership. Assessories for the automobile and service. I’ve been most pleased and would recommend!