I brought my 2024 Civic EXL in for recall service. It surprised me to learn that only so many “kits” were allocated to make recall correction. Evidently I was lucky the service technicians secure one for my appointment. That was strange. All went smoothly and around 3 hours later, my vehicle was finished and washed. When I arrived to pick up my car, it took about 20 minutes of waiting while all the other customers checked out. It seemed like my technician was the only person working. Perhaps have your agents pitch in and help to reduce check out wait times.
Anonymous
•
Dec 17, 2024
5.0/5
5.0/5
Good experience.
Anonymous
•
Dec 17, 2024
5.0/5
5.0/5
It was for a recall. Everything progressed at a good pace.
Anonymous
•
Dec 17, 2024
5.0/5
5.0/5
Very much appreciated the Uber when it was time to pick up my car. Everybody that I've talked to has been impressed by your dealership offering that valuable courtesy.
Anonymous
•
Dec 16, 2024
5.0/5
5.0/5
Great experience with Michael and the team.
Anonymous
•
Dec 16, 2024
5.0/5
5.0/5
Customer Service was excellent :)
Anonymous
•
Dec 16, 2024
4.0/5
4.0/5
Brandi did a great job. Of course I wasn't happy with hearing what my car needed but that's not her problem.
Anonymous
•
Dec 16, 2024
5.0/5
5.0/5
The agent help me with other matters that I needed help with.
Anonymous
•
Dec 16, 2024
5.0/5
5.0/5
Not much to it showed up on time was greeted at the service area. Spoke with Jimmy set up the service an hour later I was out the door and on my way home.
Anonymous
•
Dec 15, 2024
5.0/5
5.0/5
Excelente. Me trataron con mucha profesionalidad y amabilidad
I brought my 2024 Civic EXL in for recall service. It surprised me to learn that only so many “kits” were allocated to make recall correction. Evidently I was lucky the service technicians secure one for my appointment. That was strange. All went smoothly and around 3 hours later, my vehicle was finished and washed. When I arrived to pick up my car, it took about 20 minutes of waiting while all the other customers checked out. It seemed like my technician was the only person working. Perhaps have your agents pitch in and help to reduce check out wait times.
Anonymous
•
Dec 17, 2024
5.0/5
5.0/5
Good experience.
Anonymous
•
Dec 17, 2024
5.0/5
5.0/5
It was for a recall. Everything progressed at a good pace.
Anonymous
•
Dec 17, 2024
5.0/5
5.0/5
Very much appreciated the Uber when it was time to pick up my car. Everybody that I've talked to has been impressed by your dealership offering that valuable courtesy.
Anonymous
•
Dec 16, 2024
5.0/5
5.0/5
Great experience with Michael and the team.
Anonymous
•
Dec 16, 2024
5.0/5
5.0/5
Customer Service was excellent :)
Anonymous
•
Dec 16, 2024
4.0/5
4.0/5
Brandi did a great job. Of course I wasn't happy with hearing what my car needed but that's not her problem.
Anonymous
•
Dec 16, 2024
5.0/5
5.0/5
The agent help me with other matters that I needed help with.
Anonymous
•
Dec 16, 2024
5.0/5
5.0/5
Not much to it showed up on time was greeted at the service area. Spoke with Jimmy set up the service an hour later I was out the door and on my way home.
Anonymous
•
Dec 15, 2024
5.0/5
5.0/5
Excelente. Me trataron con mucha profesionalidad y amabilidad