Timely and well communicated.

I was expecting to get a better Service,even though I booked an appointment online. My wait was almost 3 hours seating. I think it's time to get those lounge seat replaced 🤔

Excellent job.

They were able to diagnose the problem however the flush had to be repeated at the dealer because the problem was not solved tech thought I needed a new transmission which is covered under my extended warranty but the dealer did a new flush and it stopped the jerk issue I was having with my RDX

Good

It was my fist time having to go in for my oil change and tire rotation they were very fast and efficient and friendly!

Salesman Mark B. Was very friendly and accommodating. He took time to explain alot of the features on the touchscreen.

I had arranged an appointment for early in the morning. I dropped off my car the night before. The service advisor took my keys and instead of entering my information into the computer he grabbed a night drop envelope. He filled out the envelope and put my keys into the envelope. When I called the next day, after my expected finish time, I was pushed around a bit. Turned out the service advisor had called out sick. The drop box envelope was in his desk and no one knew it was there. Mike Bell was the one who ended up finding my keys and he expedited my service as quickly as he could. I understand the original service advisor probably didn't expect to be calling out sick the next morning but it did lead to my car being lost in the system. I don't understand why dropping off the car the night before can not be handled as if I had dropped it off early the day of the service. Otherwise the service visit went as wonderful as they always do.

Fast and efficient

Everyone was very helpful