There was approximately a 2 hr wait to service my vehicle, with an appointment. After driving from Palatka I was a little frustrated but Kerry was honest and upfront as well as empathic anout the situation. He provided a 10% discount and worked to get me out as quickly as possible. I have dealt with other service advisors there with inconsistent service advice and unpleasant personalities. Kerry is a gem to work with but most importantly I trust him. I believe that is what you would like your customers to feel! Thank you Kerry!
Kevin
•
Feb 22, 2024
5.0/5
5.0/5
Excellent buying experience! Will return again!
Mattie
•
Feb 22, 2024
5.0/5
5.0/5
It was great
Kimberly
•
Feb 21, 2024
5.0/5
5.0/5
Everyone was very helpful and wonderful to work with
Raymond
•
Feb 21, 2024
5.0/5
5.0/5
Excellent service.
Henriette
•
Feb 21, 2024
5.0/5
5.0/5
Feel welcome, questions answered
Robert
•
Feb 21, 2024
5.0/5
5.0/5
Diana and Al were very knowledgeable and easy to work with.
There was approximately a 2 hr wait to service my vehicle, with an appointment. After driving from Palatka I was a little frustrated but Kerry was honest and upfront as well as empathic anout the situation. He provided a 10% discount and worked to get me out as quickly as possible. I have dealt with other service advisors there with inconsistent service advice and unpleasant personalities. Kerry is a gem to work with but most importantly I trust him. I believe that is what you would like your customers to feel! Thank you Kerry!
Kevin
•
Feb 22, 2024
5.0/5
5.0/5
Excellent buying experience! Will return again!
Mattie
•
Feb 22, 2024
5.0/5
5.0/5
It was great
Kimberly
•
Feb 21, 2024
5.0/5
5.0/5
Everyone was very helpful and wonderful to work with
Raymond
•
Feb 21, 2024
5.0/5
5.0/5
Excellent service.
Henriette
•
Feb 21, 2024
5.0/5
5.0/5
Feel welcome, questions answered
Robert
•
Feb 21, 2024
5.0/5
5.0/5
Diana and Al were very knowledgeable and easy to work with.