Coggin Nissan At The Avenues in Jacksonville
4.9/5
4.9 /5
403 Verified Reviews
10859 Philips Hwy, Jacksonville, FL 32256, US
(904) 747-8567
403 Verified Reviews
5.0/5
5.0 /5
Great customer service! I was late to my appointment and I called to see if I should still come in for my appointment. Richard said please come in! I was in and out in about an hour or so and did not mind at all. I specifically get my service done there because the staff is wonderful and I know I get great service for my money! Keep up the great work!!

5.0/5
5.0 /5
I received good service as usual. Stacey was a professional representative who paid full attention and followed up to make sure I receive the service I need.

5.0/5
5.0 /5
Efficiency and kindness

5.0/5
5.0 /5
Casey always takes excellent care of me and my car. He listens to me, explains clearly the solution and makes it happen. I couldn’t be happier with the service he and his team give to me.

5.0/5
5.0 /5
It was pleasant

5.0/5
5.0 /5
Richard always takes his time to explain what is going on and why. If he has any question he will look up the answer and I feel like I’m always being treated honestly. He never seems rushed or frustrated with my questions

5.0/5
5.0 /5
My service person, Ray, took his time with me. He explained everything going on with the car and kept me informed while I waited.

5.0/5
5.0 /5
The work done is great, the people were nice, and the car service is good too. I personally had an incident where I was overlooked as I came in, WITH an appointment by one of the younger gentlemen who was more interested in the two attractive girls that came in after me, but that ultimately did not really bother me as I had an appointment anyway. What I do NOT understand is that every time I go in, and I have made appointments for each visit for quite some time, is the length of time it takes. I have been stuck in that dealership for over 2 hours, just for a routine oil change with my maintenance plan. Last time, it was 1.5 hours. There is no point to having appointments set if you are not taken first at the time of your appointment. I walked in a LONG time ago, and was out within an hour so I know its possible. if I didn't have this maintenance plan, I dont care how nice the team is, id never set one foot back in that dealership.

5.0/5
5.0 /5
Great customer service

5.0/5
5.0 /5
I had a great experience at this Nissan. Excellent customer service, will be returning for future services.