This was an associate purchase. Jim in sales was very good. He kept me posted on the delivery of the vehicle and explained a number of the features upon delivery. He also helped get a tech up from Drfld to explain how to connect to the DashCam. Several individuals attempted to connect it but were unsuccessful.One issue I had was when I discovered a 799.00 "mistake" on my invoice. I challenged the F&I rep and we received a credit for this amount. I feel the credit of 799.00 for the delivery fees (as agreed to by the SET Associate purchase guidelines) were misrepresented as a credit for the "Optional Resistall". Since I had discussed the charges with Seth at SET, and he did not know why the Optional item was presented in this way, I updated him on what I was able to work out with Alan in F&I.
Anonymous
•
Jul 23, 2024
5.0/5
5.0/5
The experience was good but $600.00 plus was too much to change 6 spark plugs
Anonymous
•
Jul 23, 2024
4.0/5
4.0/5
Very good and knowledgeable sales personnel but processes drag out - Sales Mgr approval, Finance Mgr approval, Sales person busy with another customer so we waited and waited.Love the car and final outcome!
Anonymous
•
Jul 23, 2024
5.0/5
5.0/5
Although my experience was long due to system issues. The team did a great job working through it and getting me a deal that worked for us.
This was an associate purchase. Jim in sales was very good. He kept me posted on the delivery of the vehicle and explained a number of the features upon delivery. He also helped get a tech up from Drfld to explain how to connect to the DashCam. Several individuals attempted to connect it but were unsuccessful.One issue I had was when I discovered a 799.00 "mistake" on my invoice. I challenged the F&I rep and we received a credit for this amount. I feel the credit of 799.00 for the delivery fees (as agreed to by the SET Associate purchase guidelines) were misrepresented as a credit for the "Optional Resistall". Since I had discussed the charges with Seth at SET, and he did not know why the Optional item was presented in this way, I updated him on what I was able to work out with Alan in F&I.
Anonymous
•
Jul 23, 2024
5.0/5
5.0/5
The experience was good but $600.00 plus was too much to change 6 spark plugs
Anonymous
•
Jul 23, 2024
4.0/5
4.0/5
Very good and knowledgeable sales personnel but processes drag out - Sales Mgr approval, Finance Mgr approval, Sales person busy with another customer so we waited and waited.Love the car and final outcome!
Anonymous
•
Jul 23, 2024
5.0/5
5.0/5
Although my experience was long due to system issues. The team did a great job working through it and getting me a deal that worked for us.