Brought truck in and received service did an excellent job.

Great experience, Duane made the process easy and not stressful.

Everything went well

Efficient. People are very pleasant and easy to work with.

Excellent service

I really appreciate the customer service provided by Jacob! Thank you!

All staff at Coggin Toyota is very professional and accommodating.

My current experience was good but could have been better. However, obtaining an appointment was arduous at best.My reservation was with Josh Martin who stated to me when I made the appointment that he could get me out in 40 minutes since I was only requiring an oil change and tire rotation. When I arrrived 10 minutes early on Saturday morning and met with Josh again, he stated it would be 1 hour and a half. When I informed him that I was told that it would be less than 45 minutes he piped up with “who told you that?”. I informed him that he (Josh) had told me this when I set up the appointment. After he appeared to swallow his words, he stated he could do that. To his credit, my truck was ready in less than 45 minutes.However, I want to tell you that the Coggin appointment system is not working. I went on-line and set up an appointment at your website and as the website indicated, I waited for an email confirmation. I never received a confirmation. In that I didn’t want to drive 30 minutes from the Jax Beach and not have an appointment. I called your Service department several hours before the scheduled appointment and I was unable to talk to anyone; instead, I was forced to leave a voice mail message with a promise to receive a call-back. I never received a call-back or an email confirmation so I did not drive to my appointment.A week later I chatted with someone on your website setting up another appointment for Service. I asked the chat person to please send me an email confirmation or I would not make the appointment. The person told me that placed a note in my appointment. I did not receive an email confirmation and I, once again, did not drive across town to make the appointment not knowing whether I had a valid appointment or not.As I was on that side of town last week, I walked into your Service Center and was directed to Josh Martin. I set up an appointment with Josh and asked if I would receive a confirmation. I informed Josh that I had made several appointments and have not received a confirmation. Once again, I did not receive a confirmation for my most current appointment.I decided to make the appointment anyway since I had made the appointment in-person.Your system is broken. If you expect me to use your website services/chat/phone reservation services, you have to fix the system or you will lose me as a customer since I don’t want to drive an hour round-trip to find out I don’t have an appointment and my wait will be significantly longer.Please address this issue

Warley was very professional and made this purchase a smooth buying experience.Hank in the Finance office has excellent customer service skills and very attentive to our financial needs.We have purchased four cars with Coggin Toyota because of the overall integrity of this dealership.Thank you,Robert and Amy

Fred Shiroka was extremely helpful, knowledgable and friendly.