Love the truck. Have an issue with the Drive Connect. Dealer couldn’t figure it out and Toyota couldn’t. I would have expected a follow up call from the dealer to see if I had any questions or anything. But no follow up. Expected better customer service.
Conner
•
Oct 31, 2025
5.0/5
5.0/5
Kingsley your sales person was very friendly and helped us find the perfect car
Mark
•
Oct 28, 2025
5.0/5
5.0/5
The Coggin rep was fantastic as always
Lawrence
•
Oct 28, 2025
5.0/5
5.0/5
Updates timely
Jamie
•
Oct 23, 2025
5.0/5
5.0/5
Easy process
Whitney
•
Oct 21, 2025
5.0/5
5.0/5
Sean was very pleasant to work with.
Kim
•
Oct 20, 2025
4.0/5
4.0/5
Esmond was very wonderful and polite. Very professional!! The finance department was too long of a wait, need help in that department. The finance manager ended up helping us and was very friendly and professional
Loc
•
Oct 18, 2025
5.0/5
5.0/5
Salesperson, Olivia was friendly and professional .
Michelle
•
Oct 16, 2025
1.0/5
1.0/5
Terrible experience and I highly advise anyone who wants to purchase a used car, purchase from Carvana. These people are crooks and have no pride in their work once they take your money.
Angela
•
Oct 15, 2025
4.0/5
4.0/5
Overall I had a good experience. There was a >1 hour wait for financial paperwork
Love the truck. Have an issue with the Drive Connect. Dealer couldn’t figure it out and Toyota couldn’t. I would have expected a follow up call from the dealer to see if I had any questions or anything. But no follow up. Expected better customer service.
Conner
•
Oct 31, 2025
5.0/5
5.0/5
Kingsley your sales person was very friendly and helped us find the perfect car
Mark
•
Oct 28, 2025
5.0/5
5.0/5
The Coggin rep was fantastic as always
Lawrence
•
Oct 28, 2025
5.0/5
5.0/5
Updates timely
Jamie
•
Oct 23, 2025
5.0/5
5.0/5
Easy process
Whitney
•
Oct 21, 2025
5.0/5
5.0/5
Sean was very pleasant to work with.
Kim
•
Oct 20, 2025
4.0/5
4.0/5
Esmond was very wonderful and polite. Very professional!! The finance department was too long of a wait, need help in that department. The finance manager ended up helping us and was very friendly and professional
Loc
•
Oct 18, 2025
5.0/5
5.0/5
Salesperson, Olivia was friendly and professional .
Michelle
•
Oct 16, 2025
1.0/5
1.0/5
Terrible experience and I highly advise anyone who wants to purchase a used car, purchase from Carvana. These people are crooks and have no pride in their work once they take your money.
Angela
•
Oct 15, 2025
4.0/5
4.0/5
Overall I had a good experience. There was a >1 hour wait for financial paperwork