Great sales rep (Juan Taufert). This would be a 5, but unfortunately, the ambient lighting package I was sold as an add on was not dealer installable, and the port said it was too busy. I fault Toyota's internal policies more than the dealership, but... First time I've ever been disappointed with Toyota after almost 30 years of being a loyal Toyota owner.
Scott
•
Dec 15, 2022
5.0/5
5.0/5
I had excellent service from Jacob from initial checkin until the final check out. The service team found a nail in one of my tires which I was able to have replaced later that day under road hazard warranty protection. Without the highly professional manner in which the 28 point review was conducted there is no telling when the tire would have been found and likely failed on the highway. Many Thanks
Anonymous
•
Dec 14, 2022
5.0/5
5.0/5
Awesome job by everyone especially Darius who was my service manager!! He was very attentive to my needs and was super nice!! Totally impressed!!
Anonymous
•
Dec 14, 2022
5.0/5
5.0/5
This is my second vehicle purchase. Everything was fantastic as usual great experience.
Anonymous
•
Dec 13, 2022
5.0/5
5.0/5
All went well. I would have liked to take advantage of the special financing the Toyota offered, but I understand the trade off in the current market environment.
Hollie
•
Dec 11, 2022
4.0/5
4.0/5
I would have given this response as five stars, however, unfortunately, one of the sales reps who we dealt with had three months of experience in the dealership and not the best customer service after the sale, or during the sale. I will say that we brought the car back because we had some major questions about its function with regard to the multimedia aspect. Alan Baker make sure my husband left the dealership with no questions and extremely happy.
Anonymous
•
Dec 11, 2022
5.0/5
5.0/5
Excellent
James
•
Dec 11, 2022
5.0/5
5.0/5
Jacob is my service advisor he has always been professional and curious with me
Anonymous
•
Dec 11, 2022
5.0/5
5.0/5
George Hampton Customer Service was 5 star / Excellent !!!
Great sales rep (Juan Taufert). This would be a 5, but unfortunately, the ambient lighting package I was sold as an add on was not dealer installable, and the port said it was too busy. I fault Toyota's internal policies more than the dealership, but... First time I've ever been disappointed with Toyota after almost 30 years of being a loyal Toyota owner.
Scott
•
Dec 15, 2022
5.0/5
5.0/5
I had excellent service from Jacob from initial checkin until the final check out. The service team found a nail in one of my tires which I was able to have replaced later that day under road hazard warranty protection. Without the highly professional manner in which the 28 point review was conducted there is no telling when the tire would have been found and likely failed on the highway. Many Thanks
Anonymous
•
Dec 14, 2022
5.0/5
5.0/5
Awesome job by everyone especially Darius who was my service manager!! He was very attentive to my needs and was super nice!! Totally impressed!!
Anonymous
•
Dec 14, 2022
5.0/5
5.0/5
This is my second vehicle purchase. Everything was fantastic as usual great experience.
Anonymous
•
Dec 13, 2022
5.0/5
5.0/5
All went well. I would have liked to take advantage of the special financing the Toyota offered, but I understand the trade off in the current market environment.
Hollie
•
Dec 11, 2022
4.0/5
4.0/5
I would have given this response as five stars, however, unfortunately, one of the sales reps who we dealt with had three months of experience in the dealership and not the best customer service after the sale, or during the sale. I will say that we brought the car back because we had some major questions about its function with regard to the multimedia aspect. Alan Baker make sure my husband left the dealership with no questions and extremely happy.
Anonymous
•
Dec 11, 2022
5.0/5
5.0/5
Excellent
James
•
Dec 11, 2022
5.0/5
5.0/5
Jacob is my service advisor he has always been professional and curious with me
Anonymous
•
Dec 11, 2022
5.0/5
5.0/5
George Hampton Customer Service was 5 star / Excellent !!!