I couldn't have asked for a better team helping me get through an unfortunate event. I had rodents nest in my 4runner engine bay, and proceeded to chew away on the wiring loom causing considerable and expensive damage. My Service Advisor Chris Garcia and tech Ruben Lameda took excellent car of me through this stressful experience. Chris frequently communicated and included me in the insurance claim process, going above and beyond to clarify and expedite. Ruben did such an amazing job on the complete engine harness replacement, and assured me not to worry- he was not kidding- it looks like factory!! No scratches on my console, no dash rattles, no belt buckle scratches on my fenders. He took care of my vehicle like it was his own. I could not have asked for a better team taking care of my ride. True professionalism and customer service in every sense of the words. You guys RULE!!
Marie
•
Nov 25, 2021
5.0/5
5.0/5
Great staff Darius is so kind and efficient
Harold
•
Nov 22, 2021
5.0/5
5.0/5
Friendly, efficient, service writers. Quick and thorough service dept. In and out in less than 1 hour.
Jerome
•
Nov 22, 2021
5.0/5
5.0/5
Efficient service appointment. Service associate was helpful throughout the appointment.
Kim
•
Nov 22, 2021
5.0/5
5.0/5
All good.
Ricci
•
Nov 22, 2021
5.0/5
5.0/5
Darius was amazing! He has great communication skills, he was knowlegable and professional. I will be using them for all my cars needs!
Gary
•
Nov 22, 2021
5.0/5
5.0/5
This is the third survey I have responded to for maintenance services performed on Nov. 17. Please review those favorable comments.
I couldn't have asked for a better team helping me get through an unfortunate event. I had rodents nest in my 4runner engine bay, and proceeded to chew away on the wiring loom causing considerable and expensive damage. My Service Advisor Chris Garcia and tech Ruben Lameda took excellent car of me through this stressful experience. Chris frequently communicated and included me in the insurance claim process, going above and beyond to clarify and expedite. Ruben did such an amazing job on the complete engine harness replacement, and assured me not to worry- he was not kidding- it looks like factory!! No scratches on my console, no dash rattles, no belt buckle scratches on my fenders. He took care of my vehicle like it was his own. I could not have asked for a better team taking care of my ride. True professionalism and customer service in every sense of the words. You guys RULE!!
Marie
•
Nov 25, 2021
5.0/5
5.0/5
Great staff Darius is so kind and efficient
Harold
•
Nov 22, 2021
5.0/5
5.0/5
Friendly, efficient, service writers. Quick and thorough service dept. In and out in less than 1 hour.
Jerome
•
Nov 22, 2021
5.0/5
5.0/5
Efficient service appointment. Service associate was helpful throughout the appointment.
Kim
•
Nov 22, 2021
5.0/5
5.0/5
All good.
Ricci
•
Nov 22, 2021
5.0/5
5.0/5
Darius was amazing! He has great communication skills, he was knowlegable and professional. I will be using them for all my cars needs!
Gary
•
Nov 22, 2021
5.0/5
5.0/5
This is the third survey I have responded to for maintenance services performed on Nov. 17. Please review those favorable comments.