Use different locks...lock was hard to open...if they haven't been open in a while...get kind of rustyGot my on place...so I needed my things

Moved to smaller unitDown sized

Nothing. The staff was great and if I need storage I will happily returnI have a new bigger office

The online billing system did not show a balance until the day it was due and showed it as past due. It would have been nice if I could see what I was going to be charged prior to it being past due. I did want to say that working with Christina was a great experience! Really appreciated her help through this move!Moving day to another state

Not Raise the rate.Rising Rates

NothingNo longer needed it

Maybe not increase the fees so much.We couldn’t afford it any more. The monthly fee increased considerably over the ~4 years since we started renting.

Everything was to high Service.Relocating

The customer service is awful. Beyond rude and inconsiderate wouldn’t take the time to answer my questions or get me in touch with someone who was capable.Price and customer service