We thank Smith Management for reviewing our request to have installed by Missouri Ornamental Iron Company. LLC located at 6733 Olive Boulevard St. Louis, Missouri 63130 314-725-4870 a Custom Iron Rail. The proposed Iron Rail is to be fabricated, dip paint black and install (one) continuous 34"tall wrought iron rail going down the right side of the front sidewalk steps for the porch to the street. Please see the attached information and diagram.

To whom It may concern, Tracy Mulligan did an excellent job of following up with a request I had that was going to take diplomacy and confidentiality to maneuver through the circumstances. She did that very well. She also got back to me in a time frame that was very much appreciated. I felt safe in discussing my circumstances with her and sincerely trusted the confidentiality would be honored. If there are further comments will be helpful, please contact me. Tracy has my contact information. Wanda Northway

Diversified Management/CPM has been our association management team for many years. They provide great management services to our home/lot owners. They do an exceptional job in supporting the work of our Board of Directors for the Copperstone Homeowners Association (CHOA). Their work has been invaluable as we transitioned from the developer to a stand alone CHOA. Thanks!

Tracy has been very helpful in any and all my responsibilities as a resident and Board Member for our Country Club Villas 1 HOA endeavors. She’s very knowledgeable in so many areas and prompt to answer any questions we may have. I personally feel she has done an excellent job for us in all areas needed.

Our manager, Tracy, is very responsive to my questions. She respects my concerns and answers emails as promptly as possible. She is a good listener and idea person.

With your instructions I am unsure what you are looking for. I find this person and company doing a good job.

Our HOA has been with CPM and Terry Watsek for only 3 months but our initial response to Terry's work is excellent. She is always on top of everything. Thanks Terry for making my job a lot easier.

Super responsive and helpful !! Made my job so much more pleasant :)) Thank you CPM !!!

Gwen Sheedy is a pleasure to work with! She is VERY professional, knowledgeable, easy to reach and promptly responds to all emails, phone calls etc. She gets things done in a very timely manner and always keeps me up to date with progress regarding my requests and work orders. AAA+++

They always reply in a very timely manner. They always listen to you and try to help out in way they can. Sonya is very nice and she is very easy to deal with in email or on a phone call.