Great customer service

Staff is always polite patient and helpful. They always help me with the information I need to access our account. And help me and answer any questions I have. Thank you,, karen carson.

Brandon, the service rep was knowledgeable, helpful and took care of my concern very quickly. No hold time, waiting, etc.

Had to make an ach payment and changed my future CV pmt dates.

Everything went very smoothly with all my transactions. Viviana, the nice representative that helped me, was very kind, very knowledgeable, and attended to exactly everything I needed to get done with my accounts. It takes good people to represent a company in a positive way, and Viviana is exceptional and should get a raise. Maybe also take her out to lunch and give her a thank you from me. Thank you for being so great!While I'm giving this comment regarding the representative that helped me, I'm not able to stretch the screen of your survey page here. So for example, I'm typing this, but because I don't have my glasses on, I can't see what I'm writing. I can't stretch the screen to see each word or check spelling. If you could please speak with your web designer and ask them to give us the ability to stretch the screen, that would be great. Other than that everything's perfect! Have a wonderful day!🌞🌻🏖🤗❣️🕊

All who answer the 1-888 number have always been helpful.

Kind, knowledgeable, helpful customer service

Very helpful and informative representative. Even when I asked a random question about future location updates (and a hope that you’d open an office location in Oakland now that PG&E HQ has moved there). She also was informative and helpful about different rates and specials right now when I asked about other account opportunities. She did a great job.

Excellent customer always willing to help customers and excellent service I give pacific svc credit union above five stars for just there when need help with credit others thank you MMoore

Your staff has always treated me very well and have been extremely helpful whenever I need it.