The customer service people are very knowledgeable and friendly

I had called a few weeks ago because my CD was reaching the maturity date and I wanted it to be converted into the higher rate 5 month special CD. However, the rep I spoke with never set-up the new CD and I was being converted to a much lower rate CD. So the recent call was to correct a PSCU mistake. I appreciate that this was corrected - but I should not have had to catch a mistake and save myself from losing $1500 dollars in interest.

I’d like to see PSCU offer higher overall savings rates. Thanks for providing the 8 month 3.51 APY CD. I realize there are savings/loans percentages that institutions must follow. People who actually save money are penalized vs. those who make good money but are constant spenders and borrowers.

Everyone is always so friendly and helpful

I have always enjoyed my experiences with the credit union.

The lady who helped me is so nice and accommodating She’s very professional and made sure I got what I needed with pleasant smile

On two occasions the check I sent was misplaced for several days. One was never found and had to have a stop notice applied. The latest check was finally located.

Friendly and efficient.

Good service

Services were helpful and fast. The information was very helpful.