I have been PSCU customer for many years. Quality of service and friendliness of personnel have been outstanding all these years.
Anonymous
•
Mar 6, 2026
1.0/5
1.0/5
The representative did not ask me my password. She also wanted to do another level of verification that I never have experienced. I asked for a Supervisor who was very helpful . I been a customer over twenty years, I just wanted to know how to get into my rewards points. I’m not sure why the Rep felt it necessary to get another verification when she didn’t even ask my password. I had to tell her I had one . 🫨
Anonymous
•
Mar 6, 2026
5.0/5
5.0/5
The woman who helped me was lovely. She talked to me about what I needed and had a helpful suggestion.
Anonymous
•
Mar 5, 2026
4.0/5
4.0/5
Always great communication and professionalism.
Anonymous
•
Mar 4, 2026
3.0/5
3.0/5
I'm satisfied with your services, I just rarely recommend anything to anyone.
Anonymous
•
Mar 4, 2026
5.0/5
5.0/5
Very friendly and patient with requests
Anonymous
•
Mar 4, 2026
5.0/5
5.0/5
Courtesy, knew information.
Anonymous
•
Mar 4, 2026
5.0/5
5.0/5
Although issue not completely resolved Leon , PSCU staff, extremely helpful
Anonymous
•
Mar 3, 2026
3.0/5
3.0/5
I would give you a ten but we are senior citizens and often is is difficult to undrestand your representives who struggle to speak clear english.
I have been PSCU customer for many years. Quality of service and friendliness of personnel have been outstanding all these years.
Anonymous
•
Mar 6, 2026
1.0/5
1.0/5
The representative did not ask me my password. She also wanted to do another level of verification that I never have experienced. I asked for a Supervisor who was very helpful . I been a customer over twenty years, I just wanted to know how to get into my rewards points. I’m not sure why the Rep felt it necessary to get another verification when she didn’t even ask my password. I had to tell her I had one . 🫨
Anonymous
•
Mar 6, 2026
5.0/5
5.0/5
The woman who helped me was lovely. She talked to me about what I needed and had a helpful suggestion.
Anonymous
•
Mar 5, 2026
4.0/5
4.0/5
Always great communication and professionalism.
Anonymous
•
Mar 4, 2026
3.0/5
3.0/5
I'm satisfied with your services, I just rarely recommend anything to anyone.
Anonymous
•
Mar 4, 2026
5.0/5
5.0/5
Very friendly and patient with requests
Anonymous
•
Mar 4, 2026
5.0/5
5.0/5
Courtesy, knew information.
Anonymous
•
Mar 4, 2026
5.0/5
5.0/5
Although issue not completely resolved Leon , PSCU staff, extremely helpful
Anonymous
•
Mar 3, 2026
3.0/5
3.0/5
I would give you a ten but we are senior citizens and often is is difficult to undrestand your representives who struggle to speak clear english.