I have been a long time customer and I have had many successful interactions with PSECU.

You are just so nice and quickly understand my questions and find the answers easily.

Excellent customer service

The Rep I worked with was wonderful and went above and beyond to help me with my situation.

We have a password on our accounts. I gave my SS# which bought up many accounts. Then I was asked to give my dob & phone number. Then the passwords, which I gave in reverse order. That didn’t make the phone rep happy, so I had to repeat the password. I was transferring from my MM 04 to my daughter’s acct. Then I requested an email with the transaction and was told they do not send emails. Nor by mail but it will show up on my statement. I have been a loyal customer for over 45 years. Just too many steps to access my account. I do not go on line to see my balances, I wait for my statement. You need to make accessing accounts easier and reps more knowledgeable.

Always knowledgeable, helpful and friendly

Always goes well, never had a bad experience

Easy to take care of business with always very helpful mission always accomplished

Initial phone rep failed to close the CD as she was instructed.Plus CD rates are LOW!

I've been a member for a very long time and have had nothing but good experiences.