Contact Center
4.7/5
4.7 /5
565 Verified Reviews
1355 Willow Way, Concord, CA 94520, US
(888) 858-6878
565 Verified Reviews
3.0/5
3.0 /5
Person was polite and knowledgeable

5.0/5
5.0 /5
U answered all of my questions re my issues in a timely manner.

3.0/5
3.0 /5
Your security questions are tedious and prolonged. Does it aid customer satisfaction or ultimately the Credit Union, to ask six tiresome questions and to follow up with a text code? Other financial institutions are satisfied asking fewer questions known only to the customer and satisfied with their security needs. I've been with PSCU for over 60 years and find it irritating each time I contact your personnel. I have avoided business with PSEA for this reason.

5.0/5
5.0 /5
Very helpful and respondive

5.0/5
5.0 /5
Everything I needed was done efficiently

5.0/5
5.0 /5
Always very helpful!

5.0/5
5.0 /5
Customer service outstanding, she was friendly. eager to help, had good suggestions.

5.0/5
5.0 /5
Helpful and informative service

3.0/5
3.0 /5
Short waiting time, rep was informed and resolved issue quickly.

5.0/5
5.0 /5
The representatives are always very helpful, complete any transaction seamlessly and are very willing to help with anything you have questions about.