U answered all of my questions re my issues in a timely manner.
Anonymous
•
Oct 14, 2025
3.0/5
3.0/5
Your security questions are tedious and prolonged. Does it aid customer satisfaction or ultimately the Credit Union, to ask six tiresome questions and to follow up with a text code? Other financial institutions are satisfied asking fewer questions known only to the customer and satisfied with their security needs. I've been with PSCU for over 60 years and find it irritating each time I contact your personnel. I have avoided business with PSEA for this reason.
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
Very helpful and respondive
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
Everything I needed was done efficiently
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Always very helpful!
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Customer service outstanding, she was friendly. eager to help, had good suggestions.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Helpful and informative service
Anonymous
•
Oct 10, 2025
3.0/5
3.0/5
Short waiting time, rep was informed and resolved issue quickly.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
The representatives are always very helpful, complete any transaction seamlessly and are very willing to help with anything you have questions about.
U answered all of my questions re my issues in a timely manner.
Anonymous
•
Oct 14, 2025
3.0/5
3.0/5
Your security questions are tedious and prolonged. Does it aid customer satisfaction or ultimately the Credit Union, to ask six tiresome questions and to follow up with a text code? Other financial institutions are satisfied asking fewer questions known only to the customer and satisfied with their security needs. I've been with PSCU for over 60 years and find it irritating each time I contact your personnel. I have avoided business with PSEA for this reason.
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
Very helpful and respondive
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
Everything I needed was done efficiently
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Always very helpful!
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Customer service outstanding, she was friendly. eager to help, had good suggestions.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Helpful and informative service
Anonymous
•
Oct 10, 2025
3.0/5
3.0/5
Short waiting time, rep was informed and resolved issue quickly.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
The representatives are always very helpful, complete any transaction seamlessly and are very willing to help with anything you have questions about.