Contact Center
4.7/5
4.7 /5
565 Verified Reviews
1355 Willow Way, Concord, CA 94520, US
(888) 858-6878
565 Verified Reviews
5.0/5
5.0 /5
Representatives are always very helpful in helping solve whatever issues I have.

5.0/5
5.0 /5
Very helpful and easy solve my request...

5.0/5
5.0 /5
Anytime I’ve had to get assistance the person I’ve talked to has been courteous and very helpful. When I’ve finished with the reason I called they would ask if I needed anything else they could help me with. I appreciate that they were there to help me.

5.0/5
5.0 /5
The person I spoke with was very quick to resolve my request

5.0/5
5.0 /5
Listening and being patient is helpful

1.0/5
1.0 /5
CD rates are the lowest for any CU I've seen. It's not the people workingfor Pac Srv, it's the return on my money!

3.0/5
3.0 /5
your agents are the best I’ve ever worked with with. I would have no problem telling other to take advantage and becomeling a PSCU member

5.0/5
5.0 /5
Have been a long time member and have received excellent service.

5.0/5
5.0 /5
Excellent customer service. Very polite & focused.

5.0/5
5.0 /5
I don't remember his name but he was extremely helpful! In currently having issues with the government shut down and getting paid is unknown. He was able to help me with a skip a payment for my auto loan. Also informed me of the new rules with it. And reminded me of the cash advance option in case I need it in this trivial time with the shut down. Absolutely got the best service with the call. I wanna say his name was Leon . Not sure but very helpful.