She was able to do the 5 transactions that I had requested in a very timely. Pleasant & timely manner.

Agent was very helpful and understanding

Always reliableQuick responsesMember for so many yearsI did ask for a confirmation# for my transaction and the clerk did not have that info . I do not use online banking for my credit card nor savings account.

GREAT CUSTO

I called the credit union thanks to the representative. Viviana I would’ve never known I was getting hacked on iPhone. The representative Viviana asked me some question phone number, etc. she looked it up online and told me I was getting scammed, so she gave me some instructions to do with changed my password on my cell on my iCloud contact Apple for further assistance and my credit cards the fraud department to notify them. She was amazing. Had a lot of patience with me and explain everything very well what was going on? She deserves a metal and I went to the credit union that afternoon. Got my new debit card.

The staff is always quick and courteous and knowledgeable about resolving my needs.

Pleasant phone experience as they were very helpful and it was a human and not AI

Clerk was very professional and helpful.

I did not like your AI. I needed to speak with a person and the 0 to speak with a person was not even an option. I just guessed and was lucky enough to get a human. The human did a great job fire AI

You fix my question in 1 day. No,'t only that but everytime I have a question you resolve with in days ..that's what I want from my bank thx.u for your service