Wondrous person helping me! Thank you

Because of past awesome experiences and high quality customer service

I'm not sure I know what you're talking about. I don't recall any recent experience with Pacific Service

It is so nice to speak to a service representative that is an employee of the credit union and knowledgeable about credit union policies and offerings.

person who helped me was very polite and did what I needed to do very quickly and efficiently>

The customer service people are very knowledgeable and friendly

I had called a few weeks ago because my CD was reaching the maturity date and I wanted it to be converted into the higher rate 5 month special CD. However, the rep I spoke with never set-up the new CD and I was being converted to a much lower rate CD. So the recent call was to correct a PSCU mistake. I appreciate that this was corrected - but I should not have had to catch a mistake and save myself from losing $1500 dollars in interest.

I’d like to see PSCU offer higher overall savings rates. Thanks for providing the 8 month 3.51 APY CD. I realize there are savings/loans percentages that institutions must follow. People who actually save money are penalized vs. those who make good money but are constant spenders and borrowers.

Everyone is always so friendly and helpful

I have always enjoyed my experiences with the credit union.