Contact Center
4.7/5
4.7 /5
568 Verified Reviews
1355 Willow Way, Concord, CA 94520, US
(888) 858-6878
568 Verified Reviews
5.0/5
5.0 /5
Very helpful and kind and cared about my time

5.0/5
5.0 /5
They were very helpful, called me back to resolve my issue

5.0/5
5.0 /5
I requested to transfer money from my checking account to my daughter’s checking account. The person who assisted is ver y nice and knowledgeable.

4.0/5
4.0 /5
Due to phone problems, was cut off from talking to a service agent, when I recalled, I was hooked up with an another service agent which picked up where the first one left off.

5.0/5
5.0 /5
Knowledgeable and prompt

5.0/5
5.0 /5
I find that the person I spoke to was patient and courteous to explain what she was promoting to me. No pressure! As you get older you hear things that are not explained well. Well , she did a good job. That’s why I agreed to!

2.0/5
2.0 /5
I was not told that I had to fill out a form in order to wire funds and that the form had to be received by 11am in order for funds to be wired that day. I had called specifically to find out what I had to do. Very disappointing.

5.0/5
5.0 /5
The staffs are very helpful