I called about CD automatic renewal. The agent clarified my confusion and helped me with closing the CD and transferring to the other account.
Anonymous
•
May 8, 2026
5.0/5
5.0/5
High level of knowledge, understanding and customer service demonstrated by CU rep.
Anonymous
•
May 8, 2026
4.0/5
4.0/5
The phone automated system worked well.The representative was thorough and professional. Customer service was good.Wish there was a location in Oakland/San Leandro/Castro Valley area.
Anonymous
•
May 7, 2026
5.0/5
5.0/5
Great customer service
Anonymous
•
May 6, 2026
5.0/5
5.0/5
Always courteous, responsive and competitive rates
Anonymous
•
May 6, 2026
5.0/5
5.0/5
The rep was very understanding and assisted me to correct my issue.
I called about CD automatic renewal. The agent clarified my confusion and helped me with closing the CD and transferring to the other account.
Anonymous
•
May 8, 2026
5.0/5
5.0/5
High level of knowledge, understanding and customer service demonstrated by CU rep.
Anonymous
•
May 8, 2026
4.0/5
4.0/5
The phone automated system worked well.The representative was thorough and professional. Customer service was good.Wish there was a location in Oakland/San Leandro/Castro Valley area.
Anonymous
•
May 7, 2026
5.0/5
5.0/5
Great customer service
Anonymous
•
May 6, 2026
5.0/5
5.0/5
Always courteous, responsive and competitive rates
Anonymous
•
May 6, 2026
5.0/5
5.0/5
The rep was very understanding and assisted me to correct my issue.