Just being professional and business minded in the service that you render for your customersVery professional

Need to put down paper mats . It had dirty shoe marks on my floor mats in the.front driver side . ThanksBeen coming there for 5 years . Have good results .

Overall experience was great! Friendly employees, fast service, clear documentation.Krys was friendly, informative, and made sure we knew what every step of the buying process would be.

It was a very straight forward process

I actually don't know if free WiFi was available, I didn't check or see any signs. The lounge area has zero power outlets though so I wasn't able to do any work on my laptop (which I needed to plug in to charge) or charge my phone. That was annoying and disappointing.I thought that the vehicles were supposed to be minorly detailed during service appointments, but it did not appear that any interior detailing was completed. Again, not a huge issue, just a missed expectation or misunderstood expectation on my part, perhaps? Also, the driver seat was left in the adjusted position for the service technician. Again, not a huge deal, but another different expectation I had.I pulled up to the service bay door and no one came out to check in with me and the door didn't open so I went inside to check in. Not a big deal, but I guess I sort of expected someone to come out or at least open the service door so I could pull my vehicle inside?Service staff was very friendly. There seemed to be a tech issue with their system because, after I was already checked in, they couldn't find my reservation for my service appt so that was strange. The lounge area has no outlets though so I couldn't do any work while I was waiting for my appt to be finished. That was frustrating.

Hard to get anyone on the phone sometimes.Sales area great. Service area lacking.The only person who talked to just told me that they were new to the job. Didn’t explain anything. Just gave me a paper.Didn’t perform complimentary wash and vacuum that I asked them to perform.I’ve had my new car serviced several times now. Each time I’ve been I was told that everybody was new each time. So a lot of turnover I guess. Typically they don’t explain anything. Sometimes the paper given to me has wrong information on it. They’ve never done the complimentary wash and vacuum even when requested.

Friendly customer service. Appointment on time. Was there less than an hour. No long wait. Service what was needed.

Excellent Customer Service.

Everything was good and I will continue getting my car service at Mitsubishi.Friendly customer service from Eden

great service