Experience is was great. All the staff were friendly and professional. I do have to say that it is a shame that health care has turned into customer service and the emphasis put on patient satisfaction surveys is ridiculous.

Fast courteous service. Very professional!

Seemed like a long wait but they did take care of me when needed as well as helped spouse around hospital.

Everyone was respectful and thoughtful. They were patient and understanding of my physical limitations.

The nurses were great.

All of the nurses and staff were kind, attentive, and compassionate throughout my stay. I always felt well cared for, and they took the time to answer all of my questions with professionalism and expertise. Everyone was knowledgeable and made sure I understood what to expect.My room was clean, comfortable, and well maintained, which made my stay even more pleasant. The exceptional care I received made what could have been a stressful experience much easier, and I am truly grateful that I had my procedure performed at Cookeville Regional.

Caring doctors and nurses

We were treated with great care!!!! The nurses, anesthesia, the physician and the rest of the staff we experienced showed us a PHENOMENAL time. We were made comfortable and were informed and watched a well oiled machine at work. My wife and I had a date night, which consisted of a couples colonoscopy. They put us in beds next to each other and made the entire experience so much better than it should have been. We are actually looking forward to the next one in five years. Hahahaha. The pre-workout, planning and follow up care was second to none. GREAT WORK YOU GUYS! Everyone should know what to expect at Cookeville Regional. It was never my first choice, however, I just had a hip replacement there and my life has gotten better every day. I am so glad to say we have a great hometown hospital.

no long waits, friendly staff

Was treated on 6/29/26 for an accidental needle stick at work. (Used needle was mistakenly placed in a trash bag by another employee.) Should have been billed through workers comp. On 7/4/26 I received an email from my insurance that my claim has been denied. I had to call multiple places (urgent care and employee health) to find out that the hospital billed the lab work through my insurance instead of workers comp. At this time, I have no confirmation that the issue has been fixed or not as I have not been called back yet. However I should not receive a bill for something that should have never been run through my insurance in the first place.