Everyone was very courteous and

WAS VERY IMPRESSED WITH DANA LATTA.SHE EXPLAINED EVERYTHING THOROUGHLY. ANSWERED ALL MY QUESTIONS. FELT AT EASE AND NOT RUSHED. CHECK IN WAS VERY COURTEOUS. OVERALL VERY POSITIVE EXPERIENCE.

Nice, clean office and friendly staff

I can't say enough good things about my appointment with Dana. She is definitely the most understanding and caring person I have ever had to discuss my situation.

It went well

The lobby and nurses are really nice. Dr. Dana Kilgore is awesome and takes her time with you and answers any questions you have.

I haven't seen the pulmonologist in about a year, when I arrived at my appointment I was informed that I was about 4-5 hours early, I clearly had the wrong time, as I live about an hour away I was concerned about missing my appointment, the polite and friendly staff were able to make an exception and made time for me to be seen, I received the required medication that I needed and did not have to reschedule, so thank you so much to the courteous staff

Dr. Shaffer was very knowledgable, most thorough and very kind. Everything you would want in yourattending physician.

I am very pleased. The staff was professional and efficient, but even better, they were personable and left the impression of friends. Eric Simmons was especially pleasant and helpful. Dr. Shaffer, as expected, was very knowledgeable, but took the time to explore the necessary directions, give good explanation and a way forward. Trust is elusive in today's economy with much skepticism regarding the whole of the medical/ pharmaceutical/ insurance/ government interlinking complex. My experience with Dr. Shaffer and that office goes a long way toward building trust. He's a great asset to CRMC and our community. You had better do what you can to keep him and the staff..

No complaints, just a visit, did not get the diagnosis that I would liked to have gotten.