Cookeville Regional Urgent Care
4.8/5
4.8 /5
147 Verified Reviews
340 North Cedar Ave, Cookeville, TN 38501, US
(931) 783-5353
147 Verified Reviews
5.0/5
5.0 /5
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2.0/5
2.0 /5
Staff was friendly, but dropped the ball. I went in because I had fallen and bruised my ribs. The doctor ordered another x-ray to make sure I wasn’t getting pneumonia because with the pain it was difficult to breathe deeply. I asked if a prescription for steroids would help reduce the inflammation and reduce the pain since Tylenol and ibuprofen were not helping at all. She said I don’t want to start throwing medicine at you until I see the X-ray.Waited for two days for results and finally pulled them up on the portal. The x-ray showed no pneumonia and no fractures so back to the original diagnosis of bruised ribs. Someone finally called me late yesterday afternoon to tell me my x-rays were normal. I said the pain was still pretty bad. What was I supposed to do? He replied take Tylenol and ibuprofen, ice and rest. I’ve been doing that and continue to do so, but the pain still affects my breathing and it makes it difficult to move. No mention of steroids or anything else that might help with the pain.I had no more answers after this visit and a trip to the imaging center for another set of x-rays then I had before I went in. Total waste of time. What do I do now?

5.0/5
5.0 /5
After initial exam and consultation it was determined by them that they needed me to go to ER

5.0/5
5.0 /5
Was great

5.0/5
5.0 /5
The staff are extremely considerate and kind.The provider that I seen was very thorough and took her time with me. I would recommend anyone to go here.

5.0/5
5.0 /5
Everyone was really nice. The service was very fast. The doctor was very kind and listen to everything I said.

5.0/5
5.0 /5
Dr. Maggie was great. She helped me with my blood pressure while I was in between doctors.

5.0/5
5.0 /5
Great

5.0/5
5.0 /5
The visit was quick and all members of the staff were friendly during my visit. I have visited several times in the past and the service continues to be excellent.

5.0/5
5.0 /5
All employees were kind, helpful, caring and knowledgeable