Making an appointment was questionable. Someone called me from Dr. Wallach’s office and said he wanted to see me Friday or Monday. I needed to call my husband to see which worked. When I called back to make the appointment for Friday I was speaking to a gentleman and he said there are no appointments I would have to wait until November 4 at 4:00. Which I did. But no one told me I had to have the image to bring with me. So a 2 hour ride there and 2 hour drive home was overwhelming. Dr. Wallach was as always kind caring and accommodating.I would just say a little more training in conversation for schedulers.
Verified User
•
Nov 5, 2024
5.0/5
5.0/5
Thanks for the concern about my health and well being.
Verified User
•
Nov 5, 2024
5.0/5
5.0/5
Dr. Wallach is always very knowledgeable and warm. He explains every thing perfectly in easy to understand terms. Plus, for me, it's like seeing a trusted friend who is my best back/spine doctor. He and his team are superlative!
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
Dr. Wallach is terrific!
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
Excellent service and Representatives
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
I was very impressed by Dr. Wallach's relaxed yet professional manner. He talked to me directly in terms I understood, not jargon. He found out what my problems were, told me the next steps and what results to expect from treatment. I liked very much that he dictated his notes in my presence and asked for my concurrence and any additions. It gave me confidence that I really knew what to expect next.
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
Wow. I’m so impressed! Truly ***everyone*** with whom I interacted was thoroughly professional, efficient, helpful, and friendly ~ the front desk, doc’s assistant, and Dr. Wallach himself. I’ve always known they’re the best in our area, but this visit to the Arlington office was exceptional!
Verified User
•
Oct 30, 2024
5.0/5
5.0/5
Happy with this option
Verified User
•
Oct 28, 2024
4.0/5
4.0/5
This was a better visit with Dr. Wallach's PA Donna. She was not dismissive like the first visit and answered my questions. I still believe that she truly didn't understand how much pain I have been in and how debilitating it has been, especially over the last several months. The pain ebbs and flows and is quite fatiguing. I am looking forward to my next appointment when I can actually see Dr. Wallach.
Making an appointment was questionable. Someone called me from Dr. Wallach’s office and said he wanted to see me Friday or Monday. I needed to call my husband to see which worked. When I called back to make the appointment for Friday I was speaking to a gentleman and he said there are no appointments I would have to wait until November 4 at 4:00. Which I did. But no one told me I had to have the image to bring with me. So a 2 hour ride there and 2 hour drive home was overwhelming. Dr. Wallach was as always kind caring and accommodating.I would just say a little more training in conversation for schedulers.
Verified User
•
Nov 5, 2024
5.0/5
5.0/5
Thanks for the concern about my health and well being.
Verified User
•
Nov 5, 2024
5.0/5
5.0/5
Dr. Wallach is always very knowledgeable and warm. He explains every thing perfectly in easy to understand terms. Plus, for me, it's like seeing a trusted friend who is my best back/spine doctor. He and his team are superlative!
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
Dr. Wallach is terrific!
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
Excellent service and Representatives
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
I was very impressed by Dr. Wallach's relaxed yet professional manner. He talked to me directly in terms I understood, not jargon. He found out what my problems were, told me the next steps and what results to expect from treatment. I liked very much that he dictated his notes in my presence and asked for my concurrence and any additions. It gave me confidence that I really knew what to expect next.
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
Wow. I’m so impressed! Truly ***everyone*** with whom I interacted was thoroughly professional, efficient, helpful, and friendly ~ the front desk, doc’s assistant, and Dr. Wallach himself. I’ve always known they’re the best in our area, but this visit to the Arlington office was exceptional!
Verified User
•
Oct 30, 2024
5.0/5
5.0/5
Happy with this option
Verified User
•
Oct 28, 2024
4.0/5
4.0/5
This was a better visit with Dr. Wallach's PA Donna. She was not dismissive like the first visit and answered my questions. I still believe that she truly didn't understand how much pain I have been in and how debilitating it has been, especially over the last several months. The pain ebbs and flows and is quite fatiguing. I am looking forward to my next appointment when I can actually see Dr. Wallach.