Cornerstone Property Management
4.8/5
4.8 /5
136 Verified Reviews
1190 South Bascom Ave, Suite 108, San Jose, CA 95128, US
(408) 377-3000
136 Verified Reviews
5.0/5
5.0 /5
Good service good environment

5.0/5
5.0 /5
The Cornerstone staff are very helpful and professional. The property is clean and nice.

4.0/5
4.0 /5
I am satisfied with the move in process and their timely response to my concerns.Though, I do believe more detailed initial info about the residence could have been provided to me; The unit did need some minor repairs that were not disclosed during the tour or prior to lease signing. I was not told that I would need to request a new mailbox key myself and hold mail for a couple months. In addition, I was not initially given a trash room key until a couple weeks in and was not told that garage access to my parking spot required the ButterflyMX app (and therefore an internet connection while in the basement). I was luckily able to consult with neighbors in the complex to get all this info.I want to put in a good word for Daniel Braceros who I was able to reach out to directly and for his continued follow ups on my behalf during my first weeks.Overall, I am very happy with the residence and hope to be here for a while.

5.0/5
5.0 /5
Lizzete was great very helpful and patient with making sure everything worked out! I’m very happy with my new place thanks cornerstone

5.0/5
5.0 /5
The contactless move in was amazing. Only thing that I would've liked is for the pre-inspection of the house would have been in person to be present and be more convenient for us to let the inspector know of little details in the house. I think it is more efficient to have the tennants and inspector inspect the house.

4.0/5
4.0 /5
Staff were helpful. Answered all questions. The only glitch was that the lockbox was difficult to open. Otherwise, the move in process was good.

4.0/5
4.0 /5
Overall the experience was good, however there were some details that can be improved.Dishwasher wasn´t working, still waiting for it to be repairedSmart locks cannot be configured as they are still under the account of the owner, no invite code, or reset has been providedOnly 1 set of keys making it challenging to coordinate schedules at home.Would have been great to have a quick setup guide for the rest of the smart features at home rather than just the name of the apps

5.0/5
5.0 /5
the move in experience was easy and hassle free

4.0/5
4.0 /5
There was a problem with my code to get in on the weekend so I had to wait an extra day!

5.0/5
5.0 /5
Very responsive, several people to contact, polite, great to work with