Cortese Mitsubishi
4.2/5
4.2 /5
19 Verified Reviews
2400 West Henrietta Rd, Rochester, NY 14623, US
(585) 272-1000
19 Verified Reviews
5.0/5
5.0 /5
Difficult to get into waiting.room using a wheelchair

5.0/5
5.0 /5
Anna introduces us to staff.I don’t do a lot of on the website.Anna Moretti greeted us at the door with a big smile and firm hand shaking.

1.0/5
1.0 /5
noit took 17 minutes to check out BECAUSE Corstese was trying to CHARGE me for FREE oil change.very disappointed ,tried to CHARGE me for my FREE oil changetried to CHARGE me for my FREE oil cHANGE

5.0/5
5.0 /5
The service team arrived a little late

5.0/5
5.0 /5
People are very polite and helpful… guided me about some issues to be fixed…

5.0/5
5.0 /5
excellent customer serviceThe instructions given for signing up for an online appointment for warranty work were not accurate. I had to explain that those directions didn’t work to the person in the chat /text feature when they tried to redirect me back to the onlineMy service related appointment was awesome. The staff, their responses and overall customer service was excellent!

5.0/5
5.0 /5
Great service, ease of scheduling

5.0/5
5.0 /5
The time they estimated it would take to make repair was on spot

5.0/5
5.0 /5
We didn't appreciate being surprised by the finance person at the very end with thousands of dollars of "extended warranty" options, when we thought we had already been presented with all of our costs and had our financing all set.Anna was incredibly helpful without being overbearing.