My mother felt that it took too long to have someone respond to "bathroom" calls.
Verified User
•
Jul 27, 2026
3.0/5
3.0/5
Notify family of end of stay meetings. I was not notified. I just happened to ask the executive director by chance and she told me.
Verified User
•
Jul 21, 2026
4.0/5
4.0/5
Marked n/a for therapy intro bc I was not present for that on Monday. We did let Connie know on admit day that mom does not function well in the early morning and that we wanted OT/PT to schedule her sessions as late as possible. That did not happen so far and was a near disaster the first time OT came. They had her up and brushing her teeth first thing and mom almost passed out while standing at sink. Then, because of that, mom was a complete mental mess the rest of the day. Very unsettling start to therapy. She needs to start her days later. That is how she functions best. Aside from that, all the staff has been lovely and pleasant. The facility is very nice, clean and bright. A few things in the room need addressing like her curtain that doesn’t close or the lights that both come on instead of each person controlling their own lighting. Overall though, a good experience compared to other rehab places she has been.
Verified User
•
Jul 18, 2026
4.0/5
4.0/5
I felt that my sister was kept in a wheel chair,(to motor around with her legs), too long. Once she had PT apply the foot brace she was able to walk. I do understand your reluctance to allow her to walk with the walker due to to liability and risk of a fall. But at least have someone, maybe 2 times per day get her up and walk with her to build strength. The longer people stay in a wheelchair the more dependent they will be on the chair. Our expectations for her were to go home as independently as possible.
Verified User
•
Jul 16, 2026
1.0/5
1.0/5
Listen to the people better
Verified User
•
Jul 15, 2026
3.0/5
3.0/5
The food is bland.
Verified User
•
Jul 15, 2026
1.0/5
1.0/5
The meals leave quite a bit to be desired
Verified User
•
Jul 11, 2026
5.0/5
5.0/5
No ideas
Verified User
•
Jun 25, 2026
3.0/5
3.0/5
No comment.
Verified User
•
Jun 19, 2026
4.0/5
4.0/5
Better communication as to plan of care and discharge
My mother felt that it took too long to have someone respond to "bathroom" calls.
Verified User
•
Jul 27, 2026
3.0/5
3.0/5
Notify family of end of stay meetings. I was not notified. I just happened to ask the executive director by chance and she told me.
Verified User
•
Jul 21, 2026
4.0/5
4.0/5
Marked n/a for therapy intro bc I was not present for that on Monday. We did let Connie know on admit day that mom does not function well in the early morning and that we wanted OT/PT to schedule her sessions as late as possible. That did not happen so far and was a near disaster the first time OT came. They had her up and brushing her teeth first thing and mom almost passed out while standing at sink. Then, because of that, mom was a complete mental mess the rest of the day. Very unsettling start to therapy. She needs to start her days later. That is how she functions best. Aside from that, all the staff has been lovely and pleasant. The facility is very nice, clean and bright. A few things in the room need addressing like her curtain that doesn’t close or the lights that both come on instead of each person controlling their own lighting. Overall though, a good experience compared to other rehab places she has been.
Verified User
•
Jul 18, 2026
4.0/5
4.0/5
I felt that my sister was kept in a wheel chair,(to motor around with her legs), too long. Once she had PT apply the foot brace she was able to walk. I do understand your reluctance to allow her to walk with the walker due to to liability and risk of a fall. But at least have someone, maybe 2 times per day get her up and walk with her to build strength. The longer people stay in a wheelchair the more dependent they will be on the chair. Our expectations for her were to go home as independently as possible.
Verified User
•
Jul 16, 2026
1.0/5
1.0/5
Listen to the people better
Verified User
•
Jul 15, 2026
3.0/5
3.0/5
The food is bland.
Verified User
•
Jul 15, 2026
1.0/5
1.0/5
The meals leave quite a bit to be desired
Verified User
•
Jul 11, 2026
5.0/5
5.0/5
No ideas
Verified User
•
Jun 25, 2026
3.0/5
3.0/5
No comment.
Verified User
•
Jun 19, 2026
4.0/5
4.0/5
Better communication as to plan of care and discharge