Perhaps being able to see different room types but we understand that isn’t always an option

I would not want to be contacted by your management team. In the several years my mother was a resident there all of her concerns were ignored.

My mom has Dementia and I am struggling to care for her at home, I do not believe she has the correct medication. I confided that my mom hit me when she had a UTI and now was told you won’t take her. So I am back to square one with no help once again. Everything to do with Dementia and Dementia care is miserable.

Erin Fox was superb! Do want you can to keep her!!!My mom was there less than 24 hours and I will share what she said to me. The food was very tasty and she loved her last cup of coffee. I will definitely refer Country Meadows to anyone and who know one day I may be there myself!Thankbyou

A tour to see the outdoor grounds

Was happy with all the staff and tour!!@

NA

It was a great experience - no suggestions on how to improve.

My mother was in the assisted-living area for approximately 2 1/2 years and was very happy there. I would give 5 stars for her experience there. Once she moved to memory care, our experience changed. Her hearing aid went missing while she was quarantined in her room for Covid. I was told she has dementia and it was probably put in a drawer. If that were the case, it would have been found in a drawer. When her quarantine was over she was moved to a different room. During the move, her lower denture, which was kept in a locked cabinet went missing. I was told she has dementia and probably threw it out accidentally. As she had not been wearing the lower denture because it needed to be adjusted by her dentist and it was kept in a locked cabinet, I find this hard to accept. When I was told my mother was experiencing increased falls at certain times during the day, my family hired a one-to-one aid eight hours a day. I was then told she was getting up during the night and falling and we could hire a 24 hour aid which is incredibly expensive or move her to the Bethlehem facility which had to be done almost immediately, before the holidays. I visited her the day after she was moved to the Bethlehem facility and began unpacking her boxes. Many of her clothes are missing, including new ones with tags on them that she had received for her birthday and never worn. I was told it would be looked into, and never received a reply, except an email saying someone would look into it. The fact that mostly new clothing items went missing in a simple move leads me to believe they were stolen, which is bad enough, but when the entire incident is ignored, it leaves a very bad impression of the facility.

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