The one thing that REALLY sold us on Country Meadows was seeing the list of staff who had been there forever. We know from experience how hard it is to keep good people in an assisted living facility. We do not live close so did not know the individuals who took care of Janet and were thrilled with the the idea of contributing to the fund people can tap into if needed rather than giving several people little bits of money at Christmas.

A timeline detailing what paperwork needs to be submitted when and by whom would be very beneficial. I know I have had to email a few times.

n/a

Maybe personalizing the tour for the guest.

Floor plan diagrams for the AL and IL apartments would be nice to have for reference

My family is eternally grateful for the care my dad received while a resident. Obviously there were some staff that were excellent and others not so much. Overall though we couldn’t have asked for a better home for my dad.

We moved from downstairs to up stairs due to an apartment came available. Was happy with the short notice to move like 2 days. Was hoping to know like a week before to line up movers to move stuff from storage to new place. Wasn’t happy with how bathroom looks so out dated. Same with kitchen. I was told it was getting a make over and up dated only thing it got was paint and Carpet. The faucets. In kitchen and bathroom really need updated bad. And the bathroom only got new floor shower is so out dated But we love country meadows and staff so we will just live with the rest. But if it was updated better I would rate everything a 10. It was like everything was a rush. My father is happy there so we are.Thanks Arleen Glover.

Giving the exact information that you need to make a intelligent decision

It was very good, I don’t have ways you can improve.

Nothing comes to mind.