My family’s experience in the dementia care unit was very disappointing. Well I understand that caring for dementia. Patients can be challenging. I did not feel my mother was consistently treated with dignity. Compassion and respect. Communication for management was minimal unless I reached out first, and there was very little empathy shown during an incredibly difficult time for our family. I also had concerns about cleanliness and aspects of her daily care. Moving a loved one into memory care requires tremendous trust, and unfortunately, our experience so far short of expectations. I would not recommend this unit based on our experience

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A clear understanding of the services provided would be great. Many of my questions about services were "I'm not sure" or the wrong information was provided.

I don’t really have anything.

We were very satisfied with the tour..

Failed to identify that my mother needed a higher level of care. She went to the hospital and diagnosed with pneumonia. She was assessed at Country Meadows that morning and said her lungs were clear. Not possible. And she was charged a lot of money to have her food delivered approximately 20 feet across the hall from the kitchen. Seems money is priority here.

Country Meadows is a wonderful place. Above all the staff is without exception professional courteous and caring. We have been in the Memory Care unit for a year and a half. The exceptional care was always great. The atmosphere established by all made us feel comfortable and trusting.

Not sure

We worked primarily with Shannon. She was looking out for our mom all the way. She would come and see mom to make sure all was well. and answer our questions and calm any concerns we may have had about our mom.Mom loved to wander about the building, and go outside, and join in the activities, and exercise classes, etc. Mom loved the food, but not the early meal hours.

Nothing comes to mind