Mom started in independent living, everything there was good. When the concierge position was eliminated the level of support dropped. Personal care was good overall. When she moved to Pathways we had an expectation for a higher level of skilled care. We felt that Pathways was understaffed consistently with too long waiting for a response, too long left sitting on the toilet unattended. The unit was not kept clean enough. Food options for diabetics and low sodium/heart concerns was lacking. The office staff was always available. I didn't find the price increase for Pathways from personal care was reflected in increased care. I have nothing negative to say about the staff, the staff they have is good, only that there was a consistent understaffed situation.

They should have a game room or more activities like pool, ping pong, golf, etc.

Nothing

Seeing the whole campus

Share contact info of family to see how pleased they are with having their loved ones residing at Country Meadows.

The staff at Country Meadows provided excellent personal care and the resident community was welcoming and supportive. Management was always responsive to our concerns and helpful in managing my mother's care. Our family is very grateful to the community at Country Meadows of Wyomissing.

Everybody at Country Meadows is wonderful honestly I don’t see how you could improve perfection!

I thought it was a really informative tour. This was the third tour in a week, and we were very impressed.

N/A

Very welcoming first day.